- NuAxis Innovations (Washington, DC)
- …**Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, installing, ... communication strategies + Process improvement knowledge (eg ITIL Foundations in Service Management, CMMI, etc.) + Enterprise ticketing application experience… more
- Cognizant (Washington, DC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... production readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- KeenLogic (Washington, DC)
- Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate on a multi-year Information Technology ... Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier III Help Desk Agents act as senior technical escalation resources, resolving complex and… more
- Xerox (Washington, DC)
- …and solutions-focused service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex ... Enterprise Helpdesk Analyst (2nd shift) **General... workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or… more
- Koniag Government Services (Baltimore, MD)
- …involves providing 24/7/365 monitoring and analysis of security event alerts across the enterprise network. The SOC Analyst will monitor agency systems and daily ... a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in...monitoring and analysis of security event alerts across the enterprise network. + Monitoring agency systems and daily log… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and rewarded.** Serco is hiring an entry level **Compensation Analyst I** to join our Human Resources team-either a...internal job descriptions for proposal efforts and help ensure Service Contract Labor Standards (SCLS), Fair Labor Standards Act… more
- Serco (Washington Navy Yard, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has the right opportunity for you! As the Submarine Configuration Management Analyst , supporting our Washington, DC office, you will provide programmatic support to… more
- Teradata (Annapolis, MD)
- …business performance, enrich customer experiences, and fully integrate data across the enterprise . **What You'll Do** We are seeking a Senior Financial Analyst ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced Lifecycle Quality Analyst III - Scientific Applications to ensure quality across the full lifecycle of our ... be completed in a remote environment. Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be able to access and navigate each… more
- Koniag Government Services (Washington, DC)
- …Technology Solutions, LLC,** a Koniag Government Services company, is seeking a Business Analyst with a Secret Clearance to support **ATS** and Department of State ... System (TOMIS) with software application development, system administration, and help desk support. **Essential Functions, Responsibilities & Duties may include, but… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- Serco (Washington Navy Yard, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Submarine contract in the maintenance, sustainment, and disposal of in- service submarines. The Team Submarine concept unifies diverse submarine-related activities… more
- Serco (Silver Spring, MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all...+ Bachelor's Degree in an IT-related field. + Possess enterprise -level experience with Linux, Windows, Mac, and/or iOS. +… more
