- Robert Half Technology (Washington, DC)
- Description We are looking for a skilled Help Desk Analyst III to provide comprehensive technical support and ensure seamless IT operations within our ... and resolve technical challenges. * Document resolution processes in the Help Desk Knowledge Base to support future troubleshooting efforts. Requirements * At… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- NTT DATA North America (Washington, DC)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret ... to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved appropriately.… more
- Robert Half Technology (Ellicott City, MD)
- Description Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who ... printer toner and peripheral setup + Log and track support tickets in a help desk system + Escalate technical issues as needed to senior IT staff This position… more
- Marriott (Bethesda, MD)
- …email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...service and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- TEKsystems (Halethorpe, MD)
- **Onsite 4 days a week - shift 10am-7pm or 2pm-11pm** Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via ... of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...can't do it alone. We need great people to help us do great things - for our customers,… more
- Leidos (Baltimore, MD)
- **Description** The Digital Modernization Sector has an opening for a ** Help Desk Technician / Junior Developer** to work in Woodlawn, MD **This position ... days a week.** We are in search of a ** Help Desk Technician with developer aspirations** to...Change Management disciplines. + Prior experience as a service desk analyst , troubleshooting and resolving technical issues.… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...and secure environments. We are looking for a system analyst that has experience with system analyst … more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Lockheed Martin (Hanover, MD)
- …or 3 years of professional experience with a related Masters degree\. \- Analyst experience or knowledge of customer compliance rules using tools UTT, UEE, ... XKS \-SQL querying experience \-Experience using GIT, Jira, and Confluence **Clearance Level:** TS/SCI w/Poly SP **Other Important Information You Should Know** **Expression of Interest:** By applying to this job, you are expressing interest in this position… more
- Serco (Washington, DC)
- …then Serco has a great opportunity for you! As the Financial and ERP Analyst , you will be on a dynamic team providing business, financial, and programmatic support ... + Provide daily support to Financial Management team. + Provide financial analyst services including data gathering, budget and financial analysis, and trend… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...university is highly desired * Operational experience as an analyst preferred * Familiarity with query languages * Experience… more
- Marriott (Bethesda, MD)
- …As a member of the Service Delivery Data and Analytics team, the Analyst will partner with Product, Infrastructure, Engineering, Vendors, and Support teams to ... initiatives and the OKRs of the organization. This is a technical analyst role that requires collaboration with multiple Global Technology teams. Candidate Profile:… more
- Serco (Washington, DC)
- **Position Description** Looking for a Logistics Analyst opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As ... the Logistics & Configuration Analyst (Navy), you will bea partofTeam Submarine,located in Washington,DC....the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Koniag Government Services (Washington, DC)
- …Information System (TOMIS) with software application development, system administration, and help desk support. **Essential Functions, Responsibilities & Duties ... Business Analyst Washington, DC, USA Req #363 Wednesday, April...a Koniag Government Services company, is seeking a Business Analyst with a Secret Clearance to support **ATS** and… more