- Fannie Mae (Washington, DC)
- …regulatory requirements. *THE IMPACT YOU WILL MAKE* The End User Services - IT Service Delivery - Senior Manager role will offer you the flexibility to ... their designated office location. In-office work cadence is determined by your manager . Proximity within a reasonable commute to your designated office location is… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk/ Service Desk Background + The... Service Management (ITSM) roles, including Quality Assurance, Service Delivery , or IT Operations… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Ensono (Washington, DC)
- Senior Service Delivery Manager -...you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a client-facing ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across...organization to confirm the right level of participation across IT and the business to drive success and achieve… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... across strategic goals and efficiency requirements and initiatives IAW the IT Service Management standards (DoDI 8440.01 DoD Information Technology… more
- Johns Hopkins University (Baltimore, MD)
- …Data Analytics and Engineering is seeking an **_IT Manager_** who will support service delivery for the unit, which provides analytic and engineering services ... will help support and implement a new set of service offerings for the Research Data Analytics and Engineering...the management of research data across its lifecycle. The IT Manager oversees a small team of… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... IT Systems Engineering Manager Job Category:...team compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. IT Project Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.16 FLSA ... Job CodeN/A Job Description Summary Organization NameIT Governance Services Reports toSection Manager , IT Project Management Full or Part TimeFull Time If… more
- IBM (Bethesda, MD)
- …skills and experience. **Your role and responsibilities** IBM is searching for an IT Infrastructure Support Manager to perform the following: * Support the ... Project Manager and Deputy Project Manager in executing...in a timely manner. * Oversee and manage the IT Infrastructure team ensuring optimal performance and delivery… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- Amentum (Washington, DC)
- Job Description IT Operations Manager Amentum is a...will perform the following duties:** + Responsible for the delivery of IT service and ... and ensure its alignment with ITIL approaches. + Identifies IT operational requirements + Provides day-to-day leadership and quality...Auditor + Five years of experience in managing Enterprise IT operations similar in scope, to the requirements of… more
- IBM (Washington, DC)
- …a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills: ... us. **Your role and responsibilities** As a successful Project Manager in Technology Expert Labs, you will lead a...get inspired by these few examples below. *Agile Project Delivery Expertise: A provable track record of project … more
- BLN24 (Washington, DC)
- Job Title: IT Project Manager About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that ... Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding...deployments. Job Description: BLN24 is seeking a highly skilled IT Project Manager with demonstrated experience in… more
- General Dynamics Information Technology (Washington, DC)
- …security, and maintenance of the agency's managed hosting environment, as well as hosting service delivery . **HOW A PROGRAM MANAGER WILL MAKE AN IMPACT:** ... opportunity to make a personal impact as a **Program Manager ** in support of the Federal Judiciary. This position...Experience in planning, managing and providing guidance pertaining to IT environments + Experience with and accountability for the… more
- Insight Global (Washington, DC)
- …and DevOps methodologies. Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and ... including TCP/IP, DNS, DHCP, VPNs, and firewalls. Strong knowledge of IT security principles, compliance, and best practices. Experience with ITIL frameworks… more
- Nutanix (Washington, DC)
- …and Asia-Pacific (APAC). Our team is renowned for its ability to tackle complex IT challenges faced by our clients. We foster a collaborative and innovative culture ... client expectations and earning recognition with the prestigious NorthFace Service Award for ten consecutive years. You will report...manage a team + Govern quality and ensure successful delivery + Provide support and oversight to partners +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …other documents to support preparation for review boards as required to ensure service delivery and operational support + Providing analysis and recommendations ... requires the expertise of a talented and experienced Project Manager Lead to assist in the direction and management...documents to ensure alignment with plans and directives for delivery of IT solutions across the DOD… more
- LGC Group (Gaithersburg, MD)
- …scientific community. Job Description We are seeking a highly skilled and experienced Application Service Manager to oversee the delivery and support of our ... The ideal candidate will have a strong background in IT service management, with a deep understanding...and supporting applications, ideally externally facing customer applications. The Service Manager will be responsible for ensuring… more
- TekSynap (Washington, DC)
- …them. + Provide a technical needs summary to the government program manager and technical lead, offering a consolidated overview across all development efforts, ... focus on areas requiring client intervention. + **Technical Strategy and Solution Delivery :** + Collaborate with the customer to build a technology partnership,… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more