- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- BAE Systems (Washington, DC)
- …Technology, Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- Spectrum Comm Inc (Bethesda, MD)
- …equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge ... Position Overview The Help Desk Technician provides on-site technical support ...high standard of customer service. The position supports daily IT operations, ensures compliance with applicable security guidelines, and… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Koniag Government Services (Washington, DC)
- …experience in a similar IT support role + Experience with help desk ticketing systems, preferably ServiceNow + Jira/Confluence knowledge a plus + ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... Monitoring contract. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special… more
- Rapid Finance (Bethesda, MD)
- …and deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review and ... + Provides references for users by writing and maintaining user documentation, providing help desk support , and training users + Proven track record of… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , Help Desk Systems (Inactive), IT Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... Help Desk Specialist Annapolis Junction, MD...as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Senior Specialist II** Location...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- General Dynamics Information Technology (Washington, DC)
- …an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal ... are the foundation of our overall approach to executive IT support . You act as the first...Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...degree. + Mid-level with 3+ years of experience. + IT Certifications: CompTIA Certification A+, Network+, or Security+ +… more
- System One (Bethesda, MD)
- … Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a ... environment. This individual will be responsible for managing day-to-day IT support operations, overseeing one onsite technician...and communication skills. + Familiarity with help desk ticketing systems and remote support tools.… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a SCI to support **KMS** and our government customer in Washington, DC....Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides...of experience can be substituted for a degree + IT Certifications: CompTIA Certification A+, Network+, or Security+ Secret… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... the duties of a Tier 3 System Administrator to support a potential future business opportunity located in Washington,...+ Serve as an Escalation point for Tier II help desk . + Maintain the current print… more
- SAIC (Hanover, MD)
- …devices. + In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching ... is seeking a Field Service Technician to perform standard Help Desk duties for a new program...IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support , and cutting-edge… more