- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Management Analyst I ( CRM )** **Category:** Administration **Main location:** United States, District of Columbia, Washington **Position ID:** J0125-1061 ... Description:** CGI Federal is seeking a Management Analyst I to support the CRM division...consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.… more
- Marriott (Bethesda, MD)
- … customer engagement tools like the telephone ACD, Chat, and the Knowledge Management database to ensure a positive customer experience and Level 1 agent ... to level one team on issue resolution and problem management . + The Senior Analyst contributes to...functional and business operational knowledge and learning to Application Analyst + Functions as the customer advocate… more
- Zoom (Washington, DC)
- …as an embedded resource to the Enterprise market teams and that segment's sales management team. The Senior Sales Operations Analyst plays an important role to ... savvy for other key sales applications; will consider another CRM proficiency + Direct or indirect management ...another CRM proficiency + Direct or indirect management experience with global sales leaders in worldwide regions… more
- Chenega Corporation (Washington, DC)
- …of satisfaction. + Support CRM ( Customer Relationship Management ) efforts by maintaining accurate records of interactions, follow-ups, and client ... timelines and client expectations. + Communicate effectively with customers to ensure strong relationship management , address concerns, and maintain high levels… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …. **Position Description:** CGI Federal is seeking two Correspondence Management Analyst I to support the CRM division of DOJ in DC. ... and inactive case litigation files in accordance with the records management procedures and standards prescribed by...the duties and responsibilities Must be able to obtain/maintain CRM clearance and meet all security requirements Must have… more
- Aston Carter (Baltimore, MD)
- …to stakeholders. Additionally, the role requires ensuring accurate data entry into CRM and portfolio management systems and identifying and escalating potential ... Operations Onboarding Analyst Job Description The Operations Onboarding Analyst...updates to stakeholders. + Ensure accurate data entry into CRM and portfolio management systems. + Identify… more
- Catalent Pharma Solutions (Harmans, MD)
- **Commercial Operations Analyst ** Catalent Pharma Solutions is looking to hire a **Commercial Operations Analyst ** to support our growing team in Harmans, MD ... 8 CGMP manufacturing suites and cold storage warehousing. The Commercial Operations Analyst is responsible for supporting the Commercial Operations and the Gene… more
- Zoom (Washington, DC)
- …models and technologies. The ideal candidate brings extensive experience in subscription management , CRM , billing, and ERP platforms, and understands the full ... us at Zoom! We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes,...SaaS customer lifecycle , including lead-to-cash and renewals. As a… more
- Valvoline Global (Washington, DC)
- …understanding of these Salesforce technical skills:** AppExchange Automation Collaboration Data management Reports and dashboards CRM Platform Sales and ... solutions. **How You'll Make an Impact** The **IT Business Analyst I** , Salesforce will serve as an IT...and support to assist in the elicitation, definition and management of business and functional requirements into shareable, actionable,… more
- CBRE (Washington, DC)
- …and other CRM tools, ensuring accuracy of pipeline and pricing records . + Help track, organize, and maintain pricing-related terms in master service agreements ... Finance Programs Analyst - Commercial Pricing Job ID 219335 Posted...you'll play a critical role in providing pricing and CRM support for client pursuits, maintaining data accuracy and… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#LI-RJ1 **Skills:** + Customer Experience Management + Agile Business Analysis **What you ... **Lead Business Analyst ** **Category:** Business Analysis (functional and technical) **Main...and strategy of all system requirements, integrations and NGD CRM development work. The Centers for Medicare & Medicaid… more
- Georgetown Univerisity (Washington, DC)
- …that advance efforts to become a more data-informed organization in Georgetown's Salesforce CRM , GU360. Work Interactions The Analyst reports to the Director of ... in support of Georgetown's mission. The Analytics & Reporting Analyst is a key member of Advancement's Analytics and...the most significant aspect of Advancement operations - the management of the major gift pipeline and the teams… more
- Constellation (Baltimore, MD)
- …(Operational Excellence) Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information. Initiate ... with proven experience and results to join our Retail Operations team as a Lead Analyst . The Lead Analyst position within Retail Operations is the primary point… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone communication, ... The ER&R Support Center Analyst will be a member of the fully...and working within spreadsheets and a CRM application. **Key Responsibilities:** + Analyze incoming cases to… more
- Nutanix (Washington, DC)
- …like Tableau or Power BI is desirable. + Experience with Salesforce and CRM management for data accuracy. + Excellent organizational, communication, and ... If so, you'll thrive as a Business Development Operations Analyst at Nutanix, where you will play a pivotal...report to the Senior Corporate Development Operations and Strategy Manager . This position is primarily remote, allowing you to… more
- Baylor Scott & White Health (Washington, DC)
- …+ Partner with marketing stakeholders (brand, marketing operations, product marketing, digital, CRM , paid media) to identify KPIs, track customer journeys and ... process and work flows. May serve in a lead consultant role for all customer contact and resource management . + Collaborate with customer data… more
- Amazon (Jessup, MD)
- Description AWS is seeking a driven and talented Business Operations Analyst to play a critical role on our Worldwide Public Sector National Security and Defense ... Business Operations team. This analyst is an important point of coordination between the...Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software -… more
- fusionSpan (Rockville, MD)
- …Location: Rockville, MD. Hybrid role with 2-3 days in office. As the Senior Integration Analyst you will be a part of the Delivery team, you will bring your ... together with the project teams. As a Senior Integration Analyst you will determine how to have multiple systems...implementation projects for related technologies. + Experience with Salesforce CRM + Familiarity with REST, SOAP, and other web… more
- Robert Half Technology (Washington, DC)
- …process currently takes 4-6 weeks. Key Responsibilities: + Collaborate closely with the CRM Customer Technical Manager (CTM) to translate project priorities ... Description Senior Business Analyst Job Summary: We are seeking an experienced...is part of a dynamic team providing dedicated project management services to the DOJ Criminal Division, with a… more
- SAP (Washington, DC)
- …comprehensive suite of software applications ranging from ERP (Enterprise Resource Planning) and CRM ( Customer Relationship Management ) to analytics and ... supply chain management . With a customer -centric approach, SAP empowers organizations to streamline operations, drive efficiency, and gain valuable insights to… more