- Rocket Software (Washington, DC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Pearson (Washington, DC)
- …calls to action based on customer segment. **Systems** Manage our Customer Success Platform, including data management , building playbooks, dashboards, ... with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ... customer advocacy. As the trusted partner for the customer on use-case, product functionality and talent management...presentation, consulting and analytical skills. + Have passion for customer success . + Enjoy working in a… more
- Confluent (Washington, DC)
- …is searching for an experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a Technical ... Account Manager (TAM), work with our Strategic customers in our...with leadership from Support, Professional Services, Sales, and other Customer Success teams to drive customer… more
- Meta (Washington, DC)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... of AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Own a… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …health system clients, focusing on both customer retention and revenue growth. The Customer Success Manager will work closely with clients to ensure the ... Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West...growth, including upselling and cross-selling additional products or services. Customer Relationship Management : + Serve as the… more
- Datavant (Washington, DC)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- Sprinklr (Washington, DC)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Marriott Mobile App Team is… more
- DealerOn, Inc. (Rockville, MD)
- …in-market traffic and converting prospects to customers for our clients. The Program Success Manager 's overall responsibility is to build, maintain and grow our ... + High School Diploma or equivalent + 3+ years of customer support or account management experience + Strong ability to work with cross-functional teams in… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Amazon (Washington, DC)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...are to 1) drive operational excellence for the end-to-end customer engagement through program management excellence; 2)… more
- Dodge Construction Network (Washington, DC)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...and Skills_** + 2+ years of relevant sales, account management , or support experience supporting SaaS based software +… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... support. This is a technical role that requires strong customer management skills. You'll collaborate with ...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- Amazon (Jessup, MD)
- …the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.… more
- Medtronic (Baltimore, MD)
- …for this role will be the mid- Atlantic states. The **Regional Economics Manager ** for Cardiac Implantable Market Access & Customer Economics, serves as ... world. **A Day in the Life** Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that...business partnerships (ie risk sharing agreements). The Regional Economic Manager also serves as the regional resource for all… more
- FranklinCovey (Washington, DC)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- American Express (Washington, DC)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more
- PNC (Washington, DC)
- …employees feel respected, valued and have an opportunity to contribute to the company's success . As the Third-Party Risk AML Manager Sr within PNC's Enterprise ... NC. Other locations may be considered as well. The Third-Party Risk AML Manager Sr will provide AML leadership, oversight and governance of Third-Party Risk … more
- Cardinal Health (Washington, DC)
- …channels and within new customer segments. **_Job Summary_** The Product Manager will be responsible for the Fluid Management portfolio within the ... broader Specialty products portfolio. The Product Manager will lead and support global portfolio ...responsible for defining the product, market and life cycle management strategy including customer need identification, market… more