- Tyto Athene (Annapolis Junction, MD)
- …Cybersecurity in support of the government customer. As the principal point of contact to government stakeholders, the Program Manager will oversee fiscal, ... **Description** Tyto Athene is searching for a **Program Manager ** to manage a Unified Communications (UC) services...budget. + Coordinate Tyto and Subcontractor Teammates in the delivery of customer requirements. + Supervise program and project… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …with active Public Trust are preferred, but it's not required.** 5 days a week onsite Service Delivery Manager will oversee the delivery of IT services ... and escalations. - Serve as the primary point of contact for end-user service delivery ,...- Deliver weekly operational reports to the Client Program Manager and contribute to monthly SLA deliverables. - Manage… more
- NuAxis Innovations (Washington, DC)
- …prepares performance reports, and partners with WMATA leadership to enhance service delivery and user satisfaction. **Essential Functions** + Operational ... **Help Desk Manager ** Location **Washington, DC** \# of openings **1**...or technical support team. + Strong understanding of ITIL-based service delivery and performance management. + Proficient… more
- Red River (Washington, DC)
- **Position Summary:** The Manager , Residency Services reports to Director of Professional Services. Responsibilities include: Identifying new Residency Services ... further our Corporate Mission, Values and Objectives. Red River's Residency Services Manager will be responsible for our residents' growth and operational management… more
- Towne Park (Baltimore, MD)
- …- % of Time** + Shuttles guests to appropriate places that are approved by manager and the client contact . Must be able to learn and remember pick-up ... visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and...are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest… more
- United Site Services (Glen Burnie, MD)
- …Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Manager . + Operates service truck to and from pre-designated work ... on back-up route assigned. + Maintains telephone or radio contact with dispatch to receive additional instructions, changes to...holding tanks or containers. + Updates tickets with relevant delivery or pick-up detail. + Operates fence truck to… more
- Prime Therapeutics (Washington, DC)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Sumitomo Pharma (Washington, DC)
- …currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an ... equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging...process accessible to all. If you would like to contact us regarding the accessibility of our website or… more
- NTT America, Inc. (Washington, DC)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- Under Armour, Inc. (Baltimore, MD)
- Sr. Manager , Program Delivery **Sr. Manager , Program Delivery ** **Values & Innovation** At Under Armour, we are committed to empowering those who strive ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The **Sr. Manager of Program Delivery ** will drive the… more
- Mobile Communications America (Timonium, MD)
- …advisor for wireless communications, data, and security, is seeking an experienced ** Service Manager II** in **Maryland** to support our fast-growing **Voice ... processes, implementing best practices and innovative solutions to enhance service delivery . + **Collaboration:** Coordinate with other...and best practices. Serves as the main point of contact for customers. **WHAT YOU WILL BRING TO THE… more
- Lumen (Washington, DC)
- …the lead in presenting that information to the customer. + Defines and communicates key Service Delivery , Service Management or Service Assurance process ... connect the world and shape the future. **The Role** The Lead Operations Service Manger (OSM) functions as the primary operational interface to assigned customers… more
- Leidos (Gaithersburg, MD)
- …**Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a ... CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions,… more
- Norstella (Washington, DC)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- Deloitte (Baltimore, MD)
- …A candidate must have 8+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... Mergers and Acquisitions IT Diligence Senior Manager Our Deloitte Strategy & Transactions team helps...and other related artifacts + Serve as the engagement delivery lead and contact for client executives… more
- Guidehouse (Washington, DC)
- …and assists in the resolution of transactional and/or systemic customer issues/problems ( service delivery , project delivery , etc.). + Proactively builds ... Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact...or issues identified. + Identifies ways to improve customer service delivery , increase customer satisfaction and achieve… more
- Maersk (Odenton, MD)
- …closely with several other team members throughout all stages of the dedicated home delivery service . He/she will be responsible for the execution of the ... delivery and return orders. The Final Mile Site Manager must excel in HIGH VOLUME HOME DELIVERY...contractor carriers regarding operational activity to ensure a smooth delivery and achieve superior service levels. +… more
- IntelliDyne (Washington, DC)
- …performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical ... Program Manager Status: Exempt Location: Washington, DC (Hybrid 3...service desk, infrastructure operations, engineering support, and project delivery . + Own and manage program budgets, including cost… more
- Cayuse Holdings (Washington, DC)
- …readiness, and champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's mission. This ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- Palo Alto Networks (Washington, DC)
- …You will serve as the **Professional Services leader** for your team, ensuring service delivery exceeds customer expectations and drives **high levels of ... tools** to optimize internal Professional Services operations, drive efficiency in service delivery , and develop innovative execution strategies to increase… more
