- CAI (Washington, DC)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst , you will be responsible for receiving ... We are looking for a bilingual customer service -oriented Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 technical support to both… more
- BAE Systems (Washington, DC)
- …Other incentives may be available based on position level and/or job specifics. ** Service Desk Analyst (Motorola Radio Systems)** **113868BR** EEO Career ... ready platform. Will provide appropriate technical support with timely and cost-effective service desk portal support, accurate inventory of radio assets and… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti...working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- TEKsystems (Baltimore, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... lasts approximately 7 minutes; first call resolution rate goal is 75%. The most common calls are listed below: 1. Microsoft Outlook 2. Microsoft Word; Both Troubleshooting and Formatting 3. NetDocuments(a DMS, Document Management System, used to save / search… more
- Owens & Minor (Washington, DC)
- …Employee stock purchase plan + Tuition reimbursement **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference...and takes pride in your work + **Collaborative and Service -oriented** - be an ambassador and collaborator to the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- TEKsystems (Cockeysville, MD)
- …slight SQL work and working with 3rd party vendors. Skills help desk , help desk support, service desk , support, customer service , phone support, ... of our top MSP clients is hiring a Helpdesk analyst ! Description This person will be providing mostly phone...Windows 10, active directory, troubleshooting Top Skills Details help desk ,help desk support, service desk… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... **Position Type** Management This is a temporary position. **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert resolving issues reported by… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Marriott (Bethesda, MD)
- …data centric continuous improvement model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other departments and ... **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the...owners across the organization. As a member of the Service Delivery Data and Analytics team, the Backend Data… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) Washington DC, Washington DC Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... Status:Full-Time Travel Requirements:None. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC.… more
- Koniag Government Services (Washington, DC)
- NOC Analyst Washington, DC, USA Req #333 Friday, April...years of experience in a NOC, IT operations, or service desk role + Strong understanding of ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- Florida Crystals Corporation (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The FP&A Sales Analytics Analyst will play two critical roles within ASR's Financial...A willingness to learn about our business, leaving your desk and spending time in a manufacturing environment +… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... challenging projects supporting the US Navy, this Integrated Logistics Analyst position may be for you. You will be...contributions to the contract and program. Serve as Logistics Analyst for all surface, non-nuclear ship classes and supporting… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... opportunity for you! As the Experienced Financial and ERP Analyst , you will be on a dynamic team providing...daily support to Financial Management team. + Provide financial analyst services including data gathering, budget and financial analysis,… more
- General Dynamics Information Technology (Washington, DC)
- …Directory/Exchange, and patch management support. **Optional Skills:** + Network + Voice + Help Desk + Service Desk + Project Management The likely salary ... Required:** Yes **Job Description:** We are GDIT, we are looking for Video Operations Analyst to join our team to support Federal agency at Washington, DC At GDIT,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for a Program Analyst opportunity at a place you can have...8 years of experience (Experience with Navy acquisition and/or In- Service Programs highly preferred) + Strong customer, interpersonal and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a wonderful opportunity for you! As the Experienced Financial Analyst , you will be on a dynamic team, supporting...on a dynamic team, supporting the Team Submarine (TSUB) In- service Program Office in Washington, DC Bring your expertise… more