- CAI (Washington, DC)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6362 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- CAI (Washington, DC)
- Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
- TEKsystems (Owings Mills, MD)
- We are seeking a customer-focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the ... service delivery. Required Experience: + 1-2 years of experience in a Service Desk or IT call center environment. + Hands-on experience with ITSM platforms… more
- TEKsystems (Halethorpe, MD)
- We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users ... ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams...Experience + 1-2 years of experience in a help desk or call center environment. + Experience using ITSM/ticketing… more
- TEKsystems (Baltimore, MD)
- …Provide End User technical support in a fast paced single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose and ... grow with our organization. Required Education and/or Experience: * 1-2 years of Service Desk / call center experience * 1-2 years of experience working with… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... Services, a Koniag Government Services company **,** is seeking a Senior IT Analyst to support TGS and our government customer in Baltimore, MD. This position… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Classification and Compensation Analyst (TE) Salary $70,743.00 - $110,288.00 Annually Location Baltimore City Job Type Temporary Job Number ... Benefits + Questions Description MARYLAND TRANSIT ADMINISTRATION Classification and Compensation Analyst (TE) (2366) This is a temporary employment (TE) opportunity,… more
- Koniag Government Services (Washington, DC)
- …LLC, a Koniag Government Services company **,** is seeking a Senior Business Analyst to support KPS and our government customer. This position requires the candidate ... time off, and more. Koniag Professional Services is seeking an experienced Business Analyst to support our client, the Department of Health and Human Services… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Opportunity:** **Join our team as a Business Systems Requirements Analyst where you will play a crucial role in...AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level + Agreements (SLAs). + Responds to complicated… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... challenging projects supporting the US Navy, this Integrated Logistics Analyst position may be for you. This role is...+ Minimum of 10 years' experience in Logistics supporting in- service Navy ships or new construction programs, using metrics… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a Data Analyst to support NAVSEA 04 (Industrial Operations) strategic...with client leads to include Flag and Senior Executive Service personnel. * Provide executive level program management support,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Process for planning, integration, and execution for the modification for all in- service conventional surface ships. The analyst helps ensure systems conform… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for a Program Analyst opportunity at a place you can have...8 years of experience (Experience with Navy acquisition and/or In- Service Programs highly preferred) + Strong customer, interpersonal and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more