- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- General Dynamics Information Technology (Washington, DC)
- …today is safe and tomorrow is smarter. Our work depends on you joining our team. **HOW A SERVICE DESK SUPPORT SENIOR WILL MAKE AN IMPACT.** + O&M ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career in enterprise IT… more
- CACI International (Washington, DC)
- …1-3 years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT ... Tier 1 - Help Desk Specialist Senior Job Category: Information...manage all service requests using the Symantec Service Desk ticketing system + Deliver clear,… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring ... Service Desk personnel while ensuring operational excellence in IT support delivery. Position will support a US Air Force cloud-based program involving… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in ... As a Help Desk Analyst within the Defense Army Account's ITSM...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Navy, then Serco has a terrific opportunity for you! As the Senior Program Analyst (Integrated Logistics Support ), you will be on a dynamic team where you will… more
- ManTech (Laurel, MD)
- …new releases and models. Must be able to create accounts, reset passwords, and provide help desk customer service via phone, or tickets. + Must be able to work ... ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Systems Engineer** , with a focus on Cisco Networks to join our team in **Laurel, MD** .… more
- Georgetown Univerisity (Washington, DC)
- …Apple imaging tools and processes) + Proven ability to document issue resolution for service desk knowledge base + ITIL exposure + Experience using both Jira ... a difference in the world. Requirements Job Overview The Senior Enterprise Endpoint Management Engineer - JAMF Administrator, UIS...inventory data and smart groups + Work closely with Service Desk staff to build solutions to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to the General Requirements SIT Lead, as required. + Provide direct support to senior Serco staff and the Navy General Requirements SIT to resolve VIRGINIA… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... opportunity for you! Join our integrated government-industry team as the Senior Cybersecurity Engineer supporting the customer's Surface Ship Sensor acquisition… more
- TekSynap (Silver Spring, MD)
- …& Qualifications** This role offers an exciting opportunity for a remote ** Senior SharePoint Developer** with a strong foundation in **JavaScript** and familiarity ... (CMS) applications, including custom web parts, workflows, and solutions to support business processes. + Utilize JavaScript and front-end technologies (HTML, CSS)… more
- Cisco (Washington, DC)
- …in maturing our knowledge-centered support model by working with the Global Service Desk and Resolver teams to populate the Knowledge Management database. + ... has your back. **Role:** We are seeking a dynamic Senior IT Service Management (ITSM) Practice Lead...competitive advantage by providing the tools, technology, infrastructure and support needed to work productively and securely. Learn more… more
- Link Solutions Inc (Adelphi, MD)
- …of experience. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Serco has a great opportunity for you! As a Senior Cybersecurity Engineer, you will be on a dynamic...at our client's site in Washington, DC where you support the efforts to design, integrate, and test the… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a senior -level Data Science Manager to support the United States Coast Guard (USCG)'s Ship Design Team (SDT) in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Serco has the right opportunity for you! As the Senior Acquisition Analyst, you will support PMS...Private and Public Shipyard Availabilities Branch in the Team Submarine/In- Service Attack Submarines Program Office, located at the Washington… more