- Repligen (Baltimore, MD)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us! Repligen ... of biologic drugs.We are seeking a highly motivated and experienced Account Manager responsible for selling the expanding portfolio of highly differentiated upstream… more
- Confluent (Washington, DC)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- NTT America, Inc. (Annapolis, MD)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Wilson Language Training (Washington, DC)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...understanding of each customer -s organizational goals, key success metrics, challenges, and strategic initiatives to… more
- Acxiom (Annapolis, MD)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...opportunities + Able to drive the translation of client strategic goals into measurable value outcomes and success… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Choice Hotels (North Bethesda, MD)
- …of the world's largest lodging franchisors, has an exciting new opportunity as our Senior Strategic Sourcing Manager on the Strategic Sourcing Team. The ... We invite you to apply today for our Senior Strategic Sourcing Manager role today and #MakeItYourChoice....supply chain management, with a proven track record of success in a senior role. + Strong negotiation, contract… more
- Ralliant (Washington, DC)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- Sanofi Group (Baltimore, MD)
- **Job Title:** Strategic Account Manager - Vaccines **Location:** US Remote/Field - Washington DC/Baltimore MD **About the Job** The Strategic Account ... related challenges and opportunities. They will maintain working knowledge of the customer 's business model, strategic goals and objectives, and their position… more
- Autodesk (Washington, DC)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... with their customers to co-create and execute a tailored Customer Success Plan to result in value...helping customers achieve their desired business outcomes + Establish success metrics and track progress toward strategic … more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Datavant (Washington, DC)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- Casella Waste Systems Inc. (Cockeysville, MD)
- ## Position Summary The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account ... needs, and identifying service enhancements for customers that increases customer loyalty, retains long\-term business, and provides opportunities for increased… more
- KBR (Columbia, MD)
- Title: Sr. Manager , Strategic Capture - DOS Belong, Connect, Grow, with KBR! - At KBR, we are passionate about our people and our Zero Harm culture. These inform ... Manager level will be a critical skill for success . This position will work remotely with travel as...and technical resources to accomplish the objectives of the strategic business plan and protect the existing customer… more
- Renaissance (Baltimore, MD)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for… more
- KBR (Columbia, MD)
- Title: Sr. Manager , Strategic Capture Belong, Connect, Grow, with KBR! - At KBR, we are passionate about our people and our Zero Harm culture. These inform all ... the industry to win new work. As a Sr. Manager of Strategic Capture, responsibilities include research...Manager level will be a critical skill for success . This position will work remotely with travel as… more
- Cengage Group (Baltimore, MD)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Dodge Construction Network (Washington, DC)
- Strategic Account Manager Location: Remote, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account Managertomanageits ... strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the...detail and exceptional communication skills. + Develop and provide strategic direction for the Customer Engagement Team… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Principal Technical Success Manager - Managed XM** **Why We Have This Role** The XM ... relationships with the clients they support. As a Technical Success Manager , you should both be a...configure, and execute services that align to client objectives, strategic goals, maximizing client value + Leverage customer… more
