- Actionet Inc (Washington, DC)
- …teams Preferred: Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ... ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust...this contract Ensure Call Center personnel adhere to all Tier 2 SOPs Ensure satisfactory performance of contract task… more
- Actionet Inc (Washington, DC)
- …The ideal candidate will have an associate degree, 1 -2 years of IT or help desk experience, and a strong customer service mindset. This role supports the ... eligibility for High Public Trust ActioNet is seeking a Tier 2 - Junior IT Specialist to provide dependable... 1 -2 years of experience providing IT or help desk support in an enterprise environment.… more
- Critical Solutions (Washington, DC)
- Tier 1 Cyber Network Defense Analyst - Shift Schedule (w/ active TS) Location: Washington, DC Full-time, Hybrid Clearance: TS/SCI Shift Schedule: Day Shift 7am - ... 7pm ET JOB DESCRIPTION Critical Solutions has an immediate opening for a Tier 1 Cyber Network Defense Analyst (CNDA) to support our federal customer in… more
- Itlearn360 (Washington, DC)
- …DC Duration 12 Months+ Job Description The Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of ... and resolving end user computer/peripheral problems - Required - 1 Year Providing second- tier support to end users, server, or mainframe apps/hardware -… more
- Actionet Inc (Washington, DC)
- …Center personnel assigned to this contract Ensure Call Center personnel adhere to all Tier 1 SOPs Ensure satisfactory performance of contract task areas Train ... teams Preferred: Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- GovCIO (Washington, DC)
- …able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer ... or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- CACI International (Hanover, MD)
- …Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...environment and manage multiple pri **or** **ities.** **Desired:** Prior Help Desk experience ( 1 -2 years).… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Nightwing (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 ... the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Themis Insight (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 ... desk tickets and heading up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis,… more
- Orion Consortium (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains… more
- Belay Technologies (Laurel, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation)… more
