- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- SAIC (Germantown, MD)
- **Description** **SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.** **Responsibilities/ ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. + Document, maintain, upgrade and replace… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- SAIC (Fort Meade, MD)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...that are escalated to the DE team and resolves desktop incidents and issues. + Provide technical support… more
- TAD PGS, Inc. (Laurel, MD)
- …will perform other duties, as needed. Basic Hiring Criteria: + 2 or more years Tier 2 Enterprise IT Support experience + Associate's degree; or in lieu ... in Laurel, MD** We are seeking a Jr IT Desktop Field Services Technician to help us support...of a degree, at least 4 years of IT-related Tier 2 Enterprise support work… more
- TAD PGS, Inc. (Laurel, MD)
- …at least 5+ years of recent IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret ... We have an outstanding Contract position for anIT Desktop / Field Services Technicianto join a leading...seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...troubleshooting experience + Experience with hardware and memory installations, laptop/ desktop imaging and backups, system updates, and software pushes… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading… more
- COMSO, Inc (Annapolis Junction, MD)
- Tier 2 Systems Administrator Il (TS/SCI w/ POLYGRAPH REQUIRED) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701) Description ... TS/SCI w/ Polygraph before consideration.** Description: + Provides technical support and troubleshooting to network, desktop , and/or...Off + 11 Federal Holidays + Birthday Holiday + 2 -week fully paid Sabbatical every 5 years + Emergency… more
- Orion Consortium (Annapolis Junction, MD)
- Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide guidance ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications… more
- Orion Consortium (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... wide area networks (WAN) and unified communication (UC) services. **Responsibilities:** + Tier 2 - Provides more in-depth customer support and attempts to… more
- COMSO, Inc (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...(U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Kyndryl (Washington, DC)
- …our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team ... faster, release higher quality software, and optimize IT costs. The role of Support Engineer is critical for Kyndryl, consisting of front-line customer support … more
- COMSO, Inc (Annapolis Junction, MD)
- …of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...needed to resolve issues + Proficient with troubleshooting Windows Desktop and Server OS + Managing a desktop… more
- Leidos (Bethesda, MD)
- …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... of servers located in offsite data centers. + Provide Tier 3 operations support and be able...service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team ... TECHNICIAN II WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or...Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * Applies basic… more
- Leidos (Washington, DC)
- …Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...as Microsoft System Center and ServiceNow. + Troubleshooting Citrix desktop visualization environment and thin client. Basic Qualifications +… more
- Amentum (Annapolis Junction, MD)
- …activities of the County Help Desk to include answering trouble calls and providing Tier 2 software resolutions. This is an operational position to include ... training and documentation for the use of hardware and desktop applications Assists with the creation and maintenance of...2 ) or more years of experience in technical support and maintenance of computer systems, including the configuration… more
- Northrop Grumman (Linthicum Heights, MD)
- …system of simulations. The candidate must also be able to use our simulations to support live fire testing and to assist with verifying the weapon system with our ... and proficiency in developing medium to large **C++** cross platform desktop applications with the understanding of compilers, linkers and OS, Windows/Linux… more