- Pearl Interactive Network (Columbia, SC)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- ASM Research, An Accenture Federal Services Company (Columbia, SC)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Columbia, SC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- TTEC (Columbia, SC)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Fresenius Medical Center (Columbia, SC)
- …and effective operation of facility. * Transports equipment as needed with supervisor consent. * Participates in monthly technical and regulatory meetings. * ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Cardinal Health (Columbia, SC)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Columbia, SC)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Cardinal Health (Columbia, SC)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- Pearl Interactive Network (Columbia, SC)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... + Assess the needs of the caller to ensure first- call resolution of all presented needs. + Demonstrate outstanding...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- CSL Plasma (Columbia, SC)
- Responsibilities: * Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the… more
- Cayuse Holdings (Columbia, SC)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and written. + High… more
- Advanced Correctional Healthcare (Columbia, SC)
- …Nurse-Full Time-7p-7:30a Job Details Job Location Richland County Alvin S. Glenn Detention Center - SC - Columbia, SC Position Type Full Time Education Level 2 ... officer intake screenings for necessity and priority at sick call + Collect and record data for statistical reporting...+ Recommend improved procedures, equipment, and supplies to your supervisor + Notify supervisor of medical or… more
- Cardinal Health (Columbia, SC)
- …Bilingual in Spanish and English + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Columbia, SC)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- WM (Columbia, SC)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding… more
- Cayuse Holdings (Columbia, SC)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more