- Capital One (Albany, NY)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business value in… more
- WMCHealth (Kingston, NY)
- Concierge Company: HealthAlliance Hospital City/State: Kingston, NY Category: Clerical/Administrative Support Department: Service Excellence and Engagement Union: No ... External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30520) Internal Applicant link Job Details: Concierge Team is responsible for achieving and maintaining a… more
- Capital One (Albany, NY)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining...team answers as needed (both within & adjacent to Concierge ). + **Systems Thinker:** Able to connect the dots… more
- Hudson Valley Community College (Troy, NY)
- …build on decades of successful service to our community. Apprenticeship Concierge HV-PT-NTP112025 Minimum qualifications: Candidates must be currently employed at ... skills; Ellucian Banner experience. Nature and scope of duties: The Apprenticeship Concierge reports to the Assistant Dean of Workforce Development and Community… more
- Elevance Health (Latham, NY)
- **Broker Service Concierge Representative** **Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training ... accommodation is granted as required by law._ The **Broker Service Concierge Representative** is responsible for providing dedicated operational support and… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an… more
- Capital One (Albany, NY)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work… more
- UKG (Albany, NY)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- Capital One (Albany, NY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... chatting to our team within 1 minute, 24/7/365. **As a Velocity Black Concierge product manager, you will:** + Collaborate with internal stakeholders and external… more
- Capital One (Albany, NY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic,...others through their career in the customer service and concierge space to the next level This role will… more
- Capital One (Albany, NY)
- …the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our ... customers and fulfill their requests. It's concierge , reimagined for the digital age. What unites us...Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager,… more
- Capital One (Albany, NY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist Richmond, VA: $78,400 - $89,500 for SA,...Specialist Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist Candidates hired to work in other locations… more
- UKG (Albany, NY)
- …Experience designing and interpreting performance metrics to evaluate AI and concierge effectiveness Comfortable working with structured and unstructured data to ... to serve by proactively resolving issues and optimizing AI and concierge interactions. Insight-Driven Action: Clear tracking of improvements and their rationale,… more
- Trinity Health (Albany, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Patient Access Concierge - Outpatient Vascular Surgery Office - Albany, NY - FT** This is a ... online systems. + Identifies routine issues and escalates to Lead Patient Access Concierge . **What you will need:** + High school diploma. Associate degree in… more
- Capital One (Albany, NY)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... servicing, customer experience, and personalization to work on our Velocity Black Concierge product. **Role Description** **In this role, you will:** + Lead the… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- SHI (Albany, NY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Albany, NY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Albany, NY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Albany, NY)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more