- Coinbase (Columbus, OH)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Columbus, OH)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Columbus, OH)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Columbus, OH)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Columbus, OH)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Columbus, OH)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- Cupertino Electric (New Albany, OH)
- **Posting Title:** Project Quality Manager - Data Center **Reports To:** Division Quality Manager **Location:** New Albany, Ohio **Salary Range:** $100,000 to ... your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the...THE ROLE** The role of the Quality Department Project Manager is to support the projects assigned. This supporting… more
- Coinbase (Columbus, OH)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- GovCIO (Columbus, OH)
- …integration. + Write QA notebook(s) for all engineering work to be checked by CX Insights QA personnel, aligned with published policy. + Align engineering work with ... + Documentation for Data Products + Assist in reducing technical debt related to the items listed above. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Amazon (Hilliard, OH)
- …testing. You will own your projects' successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination ... You will be sharing your lessons learned leading towards team growth and program improvements. You will get the opportunity to provide multi-discipline input into… more