- Intermountain Health (Columbus, OH)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text… more
- DHL Express, Inc. (Lockbourne, OH)
- …YOUR career with DHL today ** DHL is currently hiring for an on call , evening **Service Agent ** . Service Agents provide operational management and support ... at service center location to ensure efficient and timely pick-up and...customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves… more
- Navient (Columbus, OH)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Pearl Interactive Network (Columbus, OH)
- …or GED Certification. + 1-year related work experience; this includes experience in a call center or customer focus. + Strong Problem solving and decision-making ... supervisor escalation queue and overflow calls when customer demand exceeds agent resources. + Provide service recovery when caller expresses dissatisfaction with… more
- Extra Space Storage (Columbus, OH)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Lincoln Financial Group (Columbus, OH)
- …process, clearly articulates, documents and validates more complex technical requirements for IVR call flows. Maintains and enhances agent set up and call ... 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact… more
- Randstad US (Columbus, OH)
- …6 LICENSE WILL EVENTUALLY BE REQUIRED Skills + Active Listening + Adapting to Change + Call Center + Typing Skills + Basic Computer Skills + Empathy + Financial ... and social media to enhance customer, financial advisor, and agent experience . Follows all rules and regulations to...Data Entry + Time Management + Telephone Etiquette + Call Center Support + Customer Service Qualifications… more
- Pearl Interactive Network (Columbus, OH)
- …school diploma, GED, or equivalent education required **.** + 1 year of call center experience required. + Strong contact-handling skills and active listening ... requirements are minimum for remote work-from-home agents, to support agent project workflow. For shared home access, additional bandwidth...and predictable attendance is required. + Remain in the call queue at all times unless permission to leave… more
- Verint Systems, Inc. (Columbus, OH)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, adhoc) which as requested by customers and… more
- Randstad US (Delaware, OH)
- …cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive ... minutes of your home location Your expertise will be center -stage every time you interact with a customer. You'll...ing for the job, you give MasTec and its agent , Ranstad, permission to contact you directly via phone,… more
- Sharecare, Inc. (Columbus, OH)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Vista Outdoor (Columbus, OH)
- …medium sized infrastructure project. **You might also have:** + Experience with: call center technologies, Microsoft Teams, Server Administration + Cisco ... able to collaborate with varying levels of technical understanding. You must be a change agent who is able to adapt in a very fast paced ever changing environment.… more
- CVS Health (Columbus, OH)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... candidate profile, upload resumes, and set up a search agent for newly posted jobs that match your search...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more