- The Hertz Corporation (Columbus, OH)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Acxiom (Columbus, OH)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Hilliard, OH)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - COLUMBUS-HILLIARD, OH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Tractor Supply Company (Newark, OH)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Aaron's Inc (Columbus, OH)
- ** Customer Accounts Manager ** The salary range for this role is $14.50 to $15.25 per hour. * This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Transdev (Columbus, OH)
- Description Customer Service Manager Transdev in Columbus, OH is hiring a Customer Service Manager . The Customer Service Manager is responsible ... Corporate Policy. Key Responsibilities: + Working with the department manager to ensure compliance to company and client policy....software + A minimum of five years of Supervisory experience + Exceptional customer service skills and… more
- Nutanix (Columbus, OH)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- Confluent (Columbus, OH)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Acxiom (Columbus, OH)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- Cengage Group (Columbus, OH)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
- Datavant (Columbus, OH)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Columbus, OH)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Wabtec Corporation (Columbus, OH)
- …the automotive aftermarket to achieve sales targets with defined existing medium sized customer accounts and identify new customers. The role reports directly to the ... General Manager of the business. **What do we want to...minimum of 1 - 3 years of prior Sales experience . + Specific automotive turbo knowledge is preferred. +… more
- Cengage Group (Columbus, OH)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- JPMorgan Chase (Columbus, OH)
- …a big challenge with big impact. You were made for this. As the Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Bank Global ... Customer Platform team, you will take on a leadership...certification on software engineering concepts and 5+ years applied experience . In addition, 2+ years of experience … more
- Nelnet (Columbus, OH)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- Highmark Health (Columbus, OH)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... road mapping. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 5 years of Product experience...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Public Storage (Columbus, OH)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Nordstrom (Columbus, OH)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- PagerDuty (Columbus, OH)
- …build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience ** PagerDuty is seeking a Principal Product ... Manager to lead Chat Experience across Slack and Microsoft Teams. In this role,...intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic… more