- Sedgwick (Wichita, KS)
- …as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Managed Care Client Service Director (REMOTE) Are you looking ... path. + Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs....PURPOSE** **:** To determine account management strategies related to client service plans; to be responsible for… more
- Mass Markets (Wichita, KS)
- …our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you ... Serve as the main point of contact for assigned client accounts. + Ensure service delivery aligns...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at ... IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. It requires you to interact… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... industry-leading organization. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and...Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... tax-related inquiries efficiently. + Maintain detailed and accurate documentation of all client interactions and case resolutions. + Stay current on federal and… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... for helping customers and driving results? We're looking for Customer Service Representatives to support outbound sales campaigns for top-tier commercial clients… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... of a globally expanding, industry-leading organization. We're hiringSpanish Customer Service Representatives to join our Wichita-based team and provide exceptional… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... a passion for helping others? We're looking for Customer Service Agents to provide inbound support across customer ...and knowledge. + Handle sensitive information with confidentiality and care . + Escalate unresolved issues to the appropriate team… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... make a difference? Join our team as a Customer Service Representative, where you'll play a key role in...some of the most respected brands with professionalism and care . To be considered for this role, you must… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... We are hiringlicensed insurance customer serviceagents to support inbound customer service , help desk, and back-office processing representatives . In this role,… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... a passion for helping others? We're looking for Customer Service Agents to join our growing team immediately! In...+ Protect customer privacy and handle sensitive information with care . + Escalate issues when necessary to ensure customer… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... want you on our team! We're looking for Customer Service Representatives (Nights) to represent some of the world's...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... globally expanding, industry-leading organization. We are seeking dedicated and compassionateCustomer Service Representativesto join our team. In this role, you will… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... Are you passionate about helping others and delivering outstanding service ? We're looking for a Customer Service ...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Wolters Kluwer (Wichita, KS)
- …responsible for optimizing customer outcomes to ensure alignment with the client 's clinical, operational, and strategic goals. They ensure strategic customer ... goals are achieved to maximize value realization, implementation projects are well- managed , communication plans are effectively designed and executed, and ongoing… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... individual to manage and support a team of customer service agents working on a variety of commercial, state,...terminations. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (Wichita, KS)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of… more
- CDM Smith (Wichita, KS)
- …and assisting on projects managed by others in the office * Assisting Client Service Leaders with technical marketing for clients throughout the US * ... responsible for scope, schedule, budget development, monitoring and adherence for projects managed * Completing Quality Assurance/Quality Control of key deliverables… more