- US Bank (Boston, MA)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Bilingual ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …well as reinforces quality and customer service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules ... and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer ...experience in supervisory or leadership position in a call/ contact center . Minimum of 3 years full-time… more
- SCRAM Systems (Boston, MA)
- …, with at least 4 years in a leadership role focused on contact center solutions or SaaS. * Experience with platforms like Genesys, NICE inContact, Five9, ... Summary: We are seeking an experienced, results-driven Director of Contact Center Sales to lead and scale...at client organizations. * Collaborate with Marketing, Product, and Customer Success to refine value propositions and enhance the… more
- Eliassen Group (Boston, MA)
- …would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + ... **Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent...on time and is signed off on by the customer . + As the primary liaison between the company… more
- Middlesex Savings (Westborough, MA)
- …except on Wednesdays. You will be working on-site in Westborough, MA.** **Overview** The Contact Center Specialist I is a key role focused on providing ... customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at least… more
- East Boston Neighborhood Health Center (Revere, MA)
- …(preferred), with superior customer service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and understanding, and ... Careers Page (http://careers.ebnhc.org) . Time Type: Full time Department: Contact Center All Locations: 300 Ocean Avenue...of 1-year customer service, administrative, or call center experience + Excellent written and verbal… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Cambridge Business Title: Customer Service Center RepresentativeSub-Unit:Transportation Appointment End ... equivalent. + A minimum of three years of related customer service experience . + Must have excellent...Service Representative is the face of the Campus Service Center where the Harvard Community receives customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Family Engagement Administrator also carries out ... Sylvan students. The administrator also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Assistant Director also carries out organizational ... students. The Assistant Director also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Citizens (Medford, MA)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …, collaborating with various stakeholders to promote the patient contact experience . Provides regular updates to disease center leaders and clinical ... order to achieve institutional objectives related to the patient contact experience . + Works with technical partners...reports to develop and implement strategies for optimizing call center performance and enhancing customer experience… more
- Black & Veatch (Burlington, MA)
- **Senior Electrical Engineer - Data Center ** Date: Jun 20, 2025 Location: Overland Park, KS, US Charlotte, NC, US Canonsburg, PA, US US Company: Black & Veatch ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...relationships with clients to understand needs and drivers. + Experience in a client-facing/business development role. + Support business… more
- Greater Lawrence Community Action Council (Lawrence, MA)
- …point of contact and public presence for the one-stop career center with city, state, Workforce Board, college, Chambers, employers, and community organizations. ... Job Summary: The Merrimack Valley Career Center Director is responsible for establishing the annual...to help achieve shared goals and is the primary contact with city, state, college, and community partners. Focusing… more
- Pearson (Worcester, MA)
- …facility issues. + Ability to multi-task. **Qualifications:** + Minimum of 1 year customer service experience preferred. + One year supervision experience ... We are now hiring for a **regular full-time Test Center Manager** to join our team in **Worcester, MA...MA location **.** You will utilize your communication and customer skills with external customers while also working to… more
- The Goodyear Tire & Rubber Company (East Walpole, MA)
- …Always" to meet the service goals of the location and needs of the customer . + Assist the Center Manager with hiring, training, and managing associates. ... pay offered may vary depending on factors such-as job-related knowledge, skills, experience , and market location. Selected candidates may be eligible for a number… more
- Tufts Medicine (Boston, MA)
- **Tufts Medical Center ** is recognized by the **ANCC Magnet Recognition Program(R)** for excellence in nursing. Magnet(R) recognition is the highest and most ... is committed to nursing. The nurses at Tufts Medical Center are integral to everything we do. They are...job area typically obtained through advanced education and work experience . Typically responsible for: managing projects / processes, working… more
- Tufts Medicine (Boston, MA)
- …support for clinic providers. The Practice Coordinator maintains a high level of customer service with frequent contact with patients through telephone and ... to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves… more
- Beth Israel Lahey Health (Boston, MA)
- …people's lives.** The Practice Representative will support the Bowdoin Street Health Center , located in Dorchester, MA. This is a full-time opportunity, working ... week. **Job Description:** Serves as a primary point of contact for patients and visitors in an outpatient unit...and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager… more
- Bank of America (Marlborough, MA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance, or a related field. * Experience working in a financial center where...technology Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more