- Raytheon (Tewksbury, MA)
- …Schedule (IMS) in MS Project, based on requirements/scope provided by the customer .Detail plan and maintain the IMS throughout the program's lifecycle that ... current contract schedule baselinesEnsure the IMS is compliant with government customer requirements throughout all program phasesEnsure the IMS is resource loaded… more
- Parker Hannifin Corporation (Hollis, NH)
- Customer Service Manager Location : HOLLIS, NH, United States Job Family : Customer Service Job Type : Regular Posted : Apr 8, 2025 Job ID : 56115 Back to ... Search Results Job Description Apply Now > Save JobJob Saved The Customer Service Manager is responsible for management of customer service operations within… more
- Amazon (Boston, MA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...- Assist in developing long-term strategic relationships with key accounts - Manage time efficiently, meet personal goals, and… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager...relationship health post sale by deeply embedding in the accounts to drive high engagement. Serve as a client… more
- Zoom (Boston, MA)
- …manages deployment, and product adoptions, and the full life cycle for customer accounts . Develop and maintain long-term relationships with stakeholders within ... We are looking for an amazing Customer Success Manager (CSM) to join...opportunities for expansion to additional products and services. Analyze customer account trends and provide feedback to… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... account strategy with business outcomes. The CSM builds relationships...managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus… more
- Amazon (Boston, MA)
- …through Delivery and Execution 2/Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the customer to ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...account teams/customers throughout the sales process, and the customer 's cloud transformation journey, whilst consistently demonstrating measurable value… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...sales activities for complex and specifically identified customers and accounts . Identify opportunities, resolve challenges and foster expansion of… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience.Responsibilities will include, but… more
- Forrester (Cambridge, MA)
- …are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...client's relationship health post-sale by deeply embedding in the accounts to drive high engagement. Serve as a client… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...plan operations and health plan customers, including Members, Providers, Accounts and Brokers + Customer -centric mindset with… more
- NASCO (Boston, MA)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager ...3 years of experience successfully managing large revenue generating account in excess of $1 million in annual revenue… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...and trends + Ensure swift and satisfying resolution of account issues by leveraging resources from cross-functional teams as… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...+ Global strategic business interface for a major strategic account within Global Accounts + Account… more
- Charles River Laboratories (Wilmington, MA)
- …a career that you can feel passionate about. **Job Summary** We are seeking a ** Manager ** for our ** Customer Intelligence** team within RMS Sales to be based ... campaigns, and fostering strong internal and external relationships. The manager will be responsible for the day-to-day operations of...that align with RMS sales team objectives. + Analyze customer and campaign data to inform strategy and maximize… more
- Collins Aerospace (Marlborough, MA)
- …Raytheon Company, Managed by Collins Aerospace We are seeking an experienced professional Customer Quality Lead (CQL) / Mission Assurance Lead (MAL) to implement and ... manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. You will tailor existing quality… more
- Celestica (Boston, MA)
- …+ Create reports and documentation. Establish KPIs for tracking progress and success of the account / Customer Success Function. + Ability to travel up to 25% of ... a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and...software. The role is a technically hands-on one with account management focus. The successful candidate will be an… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... adoption. You celebrate your customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride… more
- Lincoln Financial (Boston, MA)
- …opportunity. **Requisition #:** 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play a critical role developing ... negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging… more
- Nestle (Boston, MA)
- …owns the roll out and local operational relationships, as an extension of the Customer Account Manager - Partnerships. The Regional Partnership Manager ... by Nespresso Global HQ with the guidance of the Customer Account Manager (Partnerships). *...(Workplace, Hospitality & Dining, etc.) landscape (local & National Accounts ). * Must have excellent communication (oral and written),… more
