- State of Massachusetts (Chelsea, MA)
- …and Technology* **Organization:** **Exec Office of Technology Services and Security* **Title:** * Customer Engagement User Experience Research Intern* ... *EOTSS*is seeking to hire a* User Experience Research Intern*to join the Customer Engagement Team. As a User Experience Research Intern, you will… more
- Motion Recruitment Partners (Boston, MA)
- Senior User Experience Designer Boston, Massachusetts **Hybrid** Contract $55/hr - $60/hr A Boston-based insurance company is undergoing a transformation ... strategy to converge multiple customer storefronts into a single, seamless experience ....pages. + Improve website navigation and architecture for better user engagement and conversion rates. + Enhance… more
- Broadcom (Burlington, MA)
- …with clients, understanding their needs and expectations to ensure a positive experience throughout the engagement . + **Project Oversight:** Manage the ... **Please Note:** **1. If you are a first time user , please create your candidate login account before you...revenue growth and client retention. Required Skills and Work Experience : * 12+ years with pre/post engagement … more
- EBSCO Information Services (Boston, MA)
- …**About You** Understanding of clinical workflows and clinician challenges 5+ years of experience in customer engagement , marketing, support, or related ... as needed Develop and maintain customer facing collateral, including user guides, integration guides, tutorials, and other engagement materials. Develop… more
- Forrester (Cambridge, MA)
- …The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester's premier user clients to their ... This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to… more
- Citizens (Westwood, MA)
- …standards related to the Martech products and present emerging/best-practices to influence roadmaps. User Experience : champion the user experience , ... digital product management, digital ad operations, digital channels management, or customer experience delivery/design for marketing or products. + Preferred… more
- Autodesk (Boston, MA)
- …platforms, driving innovative and user -centric experiences that optimize the customer facing marketing experience as well as optimizing and enhancing ... ability to translate business objectives into compelling design solutions that enhance customer engagement and satisfaction. The Senior Manager will work… more
- Ford Motor Company (Boston, MA)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... you will be responsible for developing and executing strategies that enhance customer engagement and trust through seamless and secure digital interactions.… more
- Amazon (Boston, MA)
- …of CI/CD implementation in enterprise environments - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to ... deployment - Guide cross-functional teams in integrating AI solutions while considering user experience and accessibility - Ensure security compliance and best… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... other internal teams to ensure seamless transitions throughout the customer journey + Minimize churn and optimize user...part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by… more
- Staples (Framingham, MA)
- …the company's digital platforms. This role plays a critical part in driving user engagement , task completion, and product discovery by improving search recall ... to balance monetization (eg, sponsored listings) with organic relevance, ensuring customer experience is preserved in high-value journeys. + Communicate… more
- Generac Power Systems (Boston, MA)
- …commerce initiatives. This role will oversee product management, site merchandising and content, user experience , and UX design. This role will drive development ... of a comprehensive digital commerce strategy that enhances customer engagement , drives revenue growth, and strengthens our brand in the digital space. The ideal… more
- Merck (Cambridge, MA)
- …inform product strategy and decisions using data driven approaches. **Product discovery, user experience and business analysis** + Conduct product discovery ... activities and rapid prototyping with scientific partners, user experience researchers, engineers, and data scientists to assess value risk, usability risk,… more
- Evolv Technology (Waltham, MA)
- …+ Chart a data driven roadmap developed with engineering to improve user engagement , simplify user experience , and improve effectiveness of the digital ... Focus on making tasks easier, suggesting smart settings, and creating a user -friendly experience that improves security. Explain complex ideas clearly to… more
- US Bank (Boston, MA)
- …by finding raving fans, co-creating solutions, driving product demand, activation, and engagement . ** Customer Experience Research, Insight and Execution** + ... customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human + digital product strategy… more
- Cengage Group (Boston, MA)
- …trends to find opportunities for product innovation and differentiation. + Apply customer -centric methodologies, such as user research, interviews, and data ... their lives and achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our strong culture, and… more
- Pegasystems (Boston, MA)
- …Engineering/Product Management + Expert level knowledge of 1:1 Customer Engagement or Marketing Technologies + Extensive experience defining, designing and ... and deliver the next generation of the Pega 1:1 Customer Engagement platform, driving the integration capabilities...of AI and machine learning to present truly rich user experiences. Our customers are building such experiences with… more
- Cengage Group (Boston, MA)
- …about customer outcomes in every decision made, and drive measurable improvements in user engagement . We want to take you with us on this journey to ... their lives and achieve their goals through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our strong culture, and… more
- Logitech (Boston, MA)
- … in business-to-business (B2B) digital media, marketing automation, and personalized customer engagement strategies. Sitting within the Digital Marketing team, ... programs and landing pages to ensure a** **cohesive, personalized user experience ** **.** + **Assist in the**...conversion landing pages** **, incorporating personalized elements to improve user engagement and conversion rates.** + **Work… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …products. + Apply health psychology and clinical psychology principles to enhance the user experience and ensure therapeutic interventions are based on sound ... partners. + Develop and implement behavioral models and strategies to drive user engagement , adherence, and clinical outcomes within our digital products.… more