- Allegion (Canton, MA)
- …Workplace Award, which recognizes the most engaged workplace cultures in the world._ ** Customer Experience Analyst -Canton, MA (Hybrid)** **(Candidate will be ... there is flexibility on what days those will be)** **Job Summary:** The Customer Experience Analyst is a key representative of the brands: Kryptonite, AXA… more
- SMBC (Boston, MA)
- …where smarter banking translates to a richer life. **Role Description** As an Associate in Customer Experience , Voice of Customer at Jenius Bank, you will ... create reports that meet their needs. You will also assist in synthesizing customer experience surveys with other data sources to identify customer pain… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …by purpose, inspired by you. UKG, Inc. is seeking an experienced Senior Financial Analyst to support the Customer Experience organization. The Senior ... required, MBA a plus * 4+ years of progressive financial analysis experience with demonstrated experience supporting a business unit. 2+ years in a SaaS business… more
- DXC Technology (Boston, MA)
- …complex business processes across middle and back offices-while enhancing customer experience transformation. As a **wmA Business Analyst Lead** , you will ... across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience . Discover more about our commitment...Skills & Experience ** + **8+ years** of experience as a **Business Analyst ** in the… more
- Verint Systems, Inc. (Boston, MA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Boston, MA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... . + A minimum of 15 years of demonstrated experience in industry analyst relations role coupled...Experience in software or technology sector, ideally in customer experience and/or contact center technology space.… more
- iCIMS (Boston, MA)
- … in talent acquisition or related industry experience . + 3 years of experience leading analyst relations for a technology company; experience working ... **Job Overview** The Head of TA Insights and Analyst Relations will serve as a company spokesperson on iCIMS' industry reports, hiring, candidate and labor market… more
- Federal Home Loan Bank of Boston (Boston, MA)
- Collateral Analyst Location Boston Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=FHLBBOSTON&cws=38&rid=432) The Federal Home Loan ... development, robust benefits, and a work-life balance. Position Summary The Collateral Analyst ( Analyst ) is responsible for ensuring that all Bank advances… more
- State of Massachusetts (Chelsea, MA)
- …handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to ... outcomes. *About the Role:* EOTSS is seeking to hire a*Service**Desk** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst ...* * . Minimum one (1) year of relevant Customer Service / Service Desk experience is… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …transform healthcare? Bring your true colors to blue. What We Need The Customer Financial Management department is a component of the Controller's division. The ... corporate procedures, and regulatory requirements while seeking to provide excellent customer service. External support is provided to accounts, brokers, consultants… more
- ThermoFisher Scientific (Waltham, MA)
- …Business Analytics, Statistics, or a related field of study plus 5 years of experience as a marketing analyst , data analyst , business intelligence engineer, ... marketing intelligence analyst , or related experience . Employer will also accept a Master's degree or foreign degree equivalent in Math, Operations Research,… more
- State of Massachusetts (Boston, MA)
- …a Business Analyst , Project Manager, or other related role. 2. Experience in business process modelling and reengineering 3. Strong understanding and knowledge ... and other support to Massachusetts communities. *_OVERVIEW:_* The*Senior Business/System Analyst *is responsible for preparing design proposals and systems specifications… more
- Forrester (Cambridge, MA)
- …and 4) foster a culture of collaboration across our research, sales, product, and customer success teams. The Principal Analyst has a strong understanding of ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...**About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research… more
- Dana-Farber Cancer Institute (Boston, MA)
- …The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... Experience : + 5+ years of direct analytical experience in a customer facing role or… more
- BJs Wholesale Club (Marlborough, MA)
- … experience Experience + At least 3+ years of business/program analyst experience in aggressive fast paced ecommerce environments + Experience ... **medical plans vary by location BJs Wholesale Club is seeking a Digital Marketplace Analyst with e-commerce/omni experience to join our team with a focus on… more
- Materion (Newton, MA)
- …everyone is included, respected and offered opportunity to grow. Join us! OCCUPATION : Lab Analyst I DEPT . : Quality JOB PURPOSE AND REPORTING STRUCTURE: The Lab ... Analyst I performs sample preparation, performs analytical testing, and...with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE : Preference will be given to candidates with a… more
- CACI International (Hanscom AFB, MA)
- …are needed on an ongoing basis. **The Opportunity:** CACI is looking for a Business Analyst to support our DoD customer to implement an enterprise IT service ... and cost-effective services to enable mission success and improve end user experience across the customer environment. **Responsibilities:** + Serve as a… more
- Bank of America (Waltham, MA)
- …pc support experience preferred. EXPERIENCE LEVEL 3-5+ years Business Analyst Experience **Shift:** 1st shift (United States of America) **Hours Per ... Operations Analyst Jacksonville, Florida;Waltham, Massachusetts; College Park, Georgia; Jacksonville,...less experienced associates. IT degree preferred or substantially equivalent experience . Typically requires a minimum of 3-5 years of… more
- Needham Bank (Needham, MA)
- …analysis of the CCC ( Customer Care Center) and BCC (Business Care Center) customer experience through the quality program, analysis of customer surveys ... time monitoring of queues in order to deliver a superior customer experience . This position provides call monitoring, coaching, analysis and actionable insights… more
- Parker Hannifin Corporation (Woburn, MA)
- Digital & IT Senior Analyst Location : Woburn, MA, United States Job Family : Information Technology Job Type : Regular Posted : Mar 19, 2025 Job ID : 55669 Back to ... tomorrow. Learn more at www.parker.com or @parkerhannifin. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and… more