- SMBC (Boston, MA)
- …where smarter banking translates to a richer life. **Role Description** As an Associate in Customer Experience , Voice of Customer at Jenius Bank, you ... plus. + Ability to create reports, visualizations, and dashboards. + Familiarity with Customer Experience and Voice of Customer Metrics (NPS, CSAT,… more
- RTX Corporation (Andover, MA)
- …Andover, MA, 01810 USA **Position Role Type:** Onsite **Senior Analyst , Network Engineer (P2)** **Raytheon Digital Technology** **Classified Infrastructure ... bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs...world. Join this high impact team as a Senior Analyst , Network Engineer (P2) to ensure the smooth operation… more
- State of Massachusetts (Chelsea, MA)
- …and foster positive**community outcomes.** *EOTSS*is**seeking to hire a*Network Operations Analyst *to join the EOTSS Network Ops team. The*Network Operations ... Analyst *will be responsible for reviewing and implementing network-related changes...of the network and deliver service solutions for the customer . The Network Ops team provides service to all… more
- Forrester (Cambridge, MA)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** The Senior Analyst conducts innovative research and delivers advice to clients through written reports, consulting,… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …by purpose, inspired by you. UKG, Inc. is seeking an experienced Senior Financial Analyst to support the Customer Experience organization. The Senior ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...a plus * 4+ years of progressive financial analysis experience with demonstrated experience supporting a business… more
- Wayfair (Boston, MA)
- … Experience working in an operational environment to drive business / customer outcomes + Experience with Advanced Excel. Familiarity with Microsoft/Google ... the box thinking individual for the role of Senior Analyst in our team. The Senior Analyst ...What You'll Need: + 3+ years of relevant working experience in a fast-paced, results-oriented environment + Degree in… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …emerging trends in business process management. Basic Qualifications: * 3-5 years of experience as a business-facing analyst . * Expertise in business process ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...inspired by you. About the Team: The Business Process Analyst will play a crucial role in analyzing, designing,… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …of audiences + Excellent written and verbal communication skills + Strong communication and customer focus is required + Experience with FedRAMP is a bonus ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...to help us realize them. The Product Compliance Operations Analyst will be an integral part of the Product… more
- Robert Half Technology (Woburn, MA)
- …issues, suggesting alternative solutions to cross-functional problems. * Maintain productive business customer relationships and act as the voice of the ... long term contract employment opportunity for a Principal Salesforce Business Analyst in Woburn, Massachusetts. This role involves providing technical and functional… more
- US Tech Solutions (Marlborough, MA)
- **Essential Job Functions:** + Work directly for the customer in whatever Network or Voice requirement is needed at the time. + Support Cisco networking ... changes and maintenance within approved Maintenance Windows + Troubleshooting customer connection issues, configuring jacks, installing/repairing phones. + Follow… more
- Wayfair (Boston, MA)
- …across channel roadmaps (eg, between prospecting & email) to improve overall customer experience to amplify channel-specific performance. Promote a balanced ... provide sponsorship for employment authorization for this position. The Sr. cross channel analyst is a marketing generalist who supports the CMO function for Wayfair… more
- GE Vernova (Cambridge, MA)
- …reference architectures, reference solutions) + Collaborate with Product Managers & Engineering ( Customer Voice , Return on Experience , product enhancements, ... GE Vernova GridOS ADMS portfolio. **Job Description** **Key Responsibilities** As "Solution Analyst GridOS - ADMS" you will: + Collaborate with stakeholders to… more
- Iron Mountain (Boston, MA)
- …it. Our team is expanding and we are looking for an experienced **Senior Compensation Analyst ** who's ready to roll up their sleeves and help shape how we reward our ... belonging in which you are encouraged to use your voice . + Global connectivity with 26,000+ colleagues across 60...analyses in support of business needs + Provide exceptional customer service to internal and external clients in all… more
- Wayfair (Boston, MA)
- …teams to drive new approaches and processes that deliver profitability and customer experience improvements. This work is broad, business critical, complex ... & incidents proactively in the supply chain to drive customer happiness and reduce financial exposure, contributing to the...Master's degree a plus + 2-4 years total work experience , with previous experience in e-commerce, supply… more
- Wayfair (Boston, MA)
- …H-1B1, E-3, O-1, J-1, or TN. Global Returns and Incident team leads the e2e customer and supply chain journey, owns Customer and Supplier facing policies and ... resolution strategy for customer unhappy path (Returns, Incidents - Damages, Defects, Mis-Info, Mis-Ship) in partnership with a number of execution teams while also… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …Management (CSM) application (currently Gainsight), ensuring optimal functionality and user experience . + Collaborates with the Customer Success Management team ... inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're… more
- Wayfair (Boston, MA)
- …data story to our cross functional and senior stakeholders. + Utilize your experience in SQL, python, and spreadsheet modelling to build tailored and robust ... from Network Management, Operations Research, Transportation and Delivery, Real Estate, Customer Service, and more. Contribute to projects that span various… more
- EDB (Boston, MA)
- …+ **Strategic Mindset:** Deep understanding of B2B influencer marketing and analyst relations, with experience creating engagement strategies that amplify ... be a key player in amplifying EDB's story and voice across multiple channels, from traditional media to direct...multiple channels, from traditional media to direct influencer and analyst engagements. You will report directly to our Vice… more
- Cengage Group (Boston, MA)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... our product management practices, encouraging innovation, and delivering excellent customer -focused products. The ideal candidate will possess a proven knowledge… more
- Trellix (Boston, MA)
- …initiative on our product roadmap delivers a meaningful impact to our business and users. + Voice of Customer - Partner with pre and post sales teams as well as ... Trellix partners to understand the customer pain points and translate that into product strategy...**About You:** + You bring 8+ years of cybersecurity experience (EDR, XDR, SOC Analyst , Threat Research)… more