- Oxford Instruments (Concord, MA)
- … customer interaction with multiple departments and functions. Desirable experience : Physical science sales experience , including spectroscopy. Proven success ... day and are as follows: We start with the customer ; We succeed by being focused; We make and...trust each other to succeed. Role Role: Territory Sales Manager Location: US, Northeast Reports to: Regional Sales … more
- Kayak (Concord, MA)
- …easier for everyone to experience the world. We're seeking a Senior Product Manager with travel API experience including shop & book to enhance our content ... ideal candidate has 5 years shop & book API experience in the travel industry and is dedicated to...research and A/B experiment results might reveal. Work with customer support to collect feedback from and respond to… more
- Maven AGI, Inc (Boston, MA)
- …executives & Advisors from OpenAI, Google, HubSpot, and Stripe. Position Overview: As a Customer Experience Manager (CXM) - Enterprise, you'll play a pivotal ... exceptional customer experiences. We've started by reimagining the enterprise customer experience with a support use case. We believe that today's support … more
- SourceWhale (Boston, MA)
- …Work in the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager , you'll be at the centre of driving the overall ... experience of our customer base with a... experience of our customer base with a focus on reactive technical support.... support and share best practices. Who You Are Customer Success or Technical Support experience the… more
- Keolis Commuter Services (Boston, MA)
- A transportation services provider is seeking a Manager of Parking Customer Experience in Boston. This role involves managing the Customer Experience ... quality training and adherence to operational standards. Candidates should have supervisory experience , a background in customer service, and an appreciation for… more
- Keolis Commuter Services (Boston, MA)
- Manager of Parking Customer Experience Salary Range: $84,000 to $91,322.50 annually The Manager of Parking Customer Experience is responsible for ... management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall operations and timely conflict resolution.… more
- Menlo Ventures (Boston, MA)
- …teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating at both strategic and ... key projects and developments. QUALIFICATIONS Must haves 5+ years in high‑growth SaaS Customer Experience /Operations with direct experience in Customer … more
- sghcorp (Maynard, MA)
- …ideas into outcomes-faster, and at any scale. With over two decades of experience as trusted advisors, Penguin Solutions is an end‑to‑end technology company solving ... enterprise solutions, allowing customers to achieve their breakthrough innovations. Sr. Manager , Software Engineering Requisition ID: 1765 Location: Maynard, MA, US,… more
- Salem Five Bancorp (Sudbury, MA)
- …limited to the following: Leadership and Employee Development Create a customer ‑centric environment in which building strong relationships is a fundamental priority. ... the business, onboarding, follow‑up, outbound calling, and recording each point of customer contact in the Bank's system of record. Community Leadership and… more
- Salem Five Bancorp (Sudbury, MA)
- …develop teams and drive sales initiatives. You will create a customer -centric environment, identify business opportunities, and engage actively with the community. ... The ideal candidate will have a BA/BS degree and significant management experience . This role offers a competitive salary and benefits including health insurance,… more
- SourceWhale (Boston, MA)
- A fast-growing recruitment technology company is seeking a Customer Experience Manager based in Boston. In this role, you'll handle inbound customer ... support, collaborate with product teams, and proactively drive customer success. Candidates should possess SaaS experience and strong communication skills. The… more
- Blue Trace (Boston, MA)
- …usage patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals ... we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption… more
- Summit Search Group (Boston, MA)
- …for key operational areas such as emergency response, safety, environmental management, and customer experience . The General Manager , Airport Services also ... regulatory agencies, airlines, and local stakeholders. Lead initiatives that enhance the customer experience and strengthen the Iqaluit Airport brand through… more
- Transdev (Readville, MA)
- Hiring Immediately - Safety and Training Manager Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by ... Transdev Services, Inc. is seeking a Safety and Training Manager for its Boston Public Schools transportation contract. The...security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;… more
- Keurig Dr Pepper (Burlington, MA)
- … Manager , Digital Experiences - Retail Digital Shelf As the Digital Experience Manager , you will be instrumental in ensuring the accuracy, effectiveness, ... Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content… more
- Genesys (Boston, MA)
- …and take ownership of their work. Join the team and create the future of customer experience together.**AI Sales Strategy Manager **## Job SummaryThe AI Sales ... initiatives and to strengthen field readiness. At Genesys, we are transforming the customer experience landscape with empathy, innovation, and the power of AI.… more
- Pure Barre (Westford, MA)
- …We are currently expanding our team in Pure Barre seeking a qualified General Manager that is focused on driving sales and service excellence for our luxury fitness ... basis to create a supportive and meaningful community! Position The General Manager will oversee all studio functionality from sales to studio operations.… more
- Barnes & Noble Education, Inc. (Waltham, MA)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service, team building, and problem solving are ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array… more
- Pure Barre (Westford, MA)
- …drive sales excellence. The role requires at least 2 years of fitness sales experience and strong leadership skills. The General Manager will handle studio ... functionality, lead marketing efforts, manage customer relations, and maintain high service standards. This position offers a competitive pay structure of $25.00 -… more
- URBN Urban Outfitters, Inc. (Burlington, MA)
- …the FP Movement customer Creates selling initiatives that enhance the customer experience ; encourages the team to build lasting relationships through ... through daily meetings with the team Provides global insight related to the customer experience regarding product, presentation and events and provides feedback… more
