- UKG (Ultimate Kronos Group) (Lowell, MA)
- …exceptional customer experiences are the foundation of long-term success. Our ** Customer Lifecycle Marketing** team is on a mission to **wow customers ... is the team for you** . **Position Overview:** The Customer Lifecycle Marketing team is seeking a...Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives… more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …exceptional customer experiences are the foundation of long-term success. Our ** Customer Lifecycle Marketing** team is on a mission to **wow customers ... in shaping the customer journey and maximizing customer lifetime value through effective expansion and renewal...customer success, and a proven track record in lifecycle marketing. Key Responsibilities: 1. Customer Journey… more
- Forrester (Cambridge, MA)
- …Success, the successful candidate is responsible for managing aspects of the postsale customer lifecycle focused on improving loyalty, retention, and growth by ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...Deliver consistent business results: Improve client engagement and strengthen renewal rates and enrichment. + Lead through managers to… more
- allego (Waltham, MA)
- …Sales to manage the smooth transition from Sales to Implementation to Expansion and Renewal + Acting as the product expert, customer advocate, and liaison ... Allego's curious and self-driven Customer Success Managers have a direct impact on...ultimately responsible for the high touch, complete post-sales services lifecycle of a portfolio of Allego customers. You will… more
- Zoom (Boston, MA)
- …the success of lifecycle programs, including but not limited to online customer health, renewal , and upsell propensity models + Prepare and present strategy ... leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible...quarterly progress against annual targets. + Launch Small Business customer surveys via Qualtrics to guide program … more
- Ryder System (Boston, MA)
- …ensure accuracy in billing data, resolve discrepancies, and track collections. **CRM & Customer Lifecycle Management** + Administer and optimize the HubSpot CRM ... Automate key CRM workflows such as onboarding emails, follow-ups, document requests, and renewal notices. + Ensure all customer interactions are documented and… more
- CBRE (Boston, MA)
- …pursuit of new business through maintenance of the client relationship and on to the renewal phase of a contract. In addition to the above we are also seeking a ... global support to a $2B sector across the full lifecycle of our accounts and their overall technology needs....Technology Roadmaps. + Act as the "voice" of the customer in translation of customer needs to… more
- Mill Creek Residential (Newton, MA)
- …topics to achieve personal and community goals + Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other ... to achieve the community goals and increase value. **Essential Functions/Responsibilities** ** Customer Service** + Understand, support, and embody the customer … more