- Raytheon (Tewksbury, MA)
- …the results of "what-if" exercises to the Planning Lead as well as Program Manager , customers and senior management as needed. Support EAC and LRE processes as ... onsite role in Tewksbury, MA. What You Will Do:Onsite support to the development and maintenance of program Integrated...in MS Project, based on requirements/scope provided by the customer .Detail plan and maintain the IMS throughout the program's… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a ... Customer Support Manager , you will be responsible for providing excellent service, coaching, training, mentoring, motivating, and managing of the support … more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- Zurich NA (Boston, MA)
- …at the F&I Customer Support Associate or F&I Customer Support Consultant level. The hiring manager will determine the appropriate level based upon ... F&I Customer Support Associate or Consultant 122282 Zurich is seeking an F&I Customer Support Associate or Consultant to join our Finance & Insurance… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Amazon (North Reading, MA)
- …Leads, Systems Engineering, Deployment Engineering, Software Development, and Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics and we will give you the tools and support you need to invent with us in ways...is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be part of the… more
- CVS Health (Wellesley, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring and ... Experience across digital channels. This role will help to support Voice of Customer insights for Experiences...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...to define and execute strategic and/or departmental initiatives in support of specific lines of business, market segments or… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Parker Hannifin Corporation (Hollis, NH)
- Customer Service Manager Location : HOLLIS,...and support the Division's strategic initiatives. The Customer Service Manager will engage the ... Search Results Job Description Apply Now > Save JobJob Saved The Customer Service Manager is responsible for management of customer service operations within… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... all customers, distributors and international affiliates; The role will support all aspects of technical, and non-technical customer... warranties and contracts; depending on the size and customer base customer service manager … more
- Sharecare (Boston, MA)
- …management to assigned staff + Ensure compliance with regulatory requirements impacting customer support function **Qualifications:** + 3+ years of contact ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …to drive the reagent and capital revenue growth + Create implementation plans to support the customer instrument implementation and go live goals + Provide ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the… more
- RTX Corporation (Tewksbury, MA)
- …program reviews, meetings, internal handoffs and customer deliveries + Support the Proposal Manager for new contracts; manage program-level proposal ... opportunity process in accordance with specific financial goals and obligations + Support customer program reviews, prepare for customer visits + Expected to… more
- NASCO (Boston, MA)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager ... business drivers, and the creation of recommendations in support the opportunities. + Oversees the management of the… more
- FranklinCovey (Boston, MA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... manager of revenue operations and strategy for our customer growth and expansion business. This role will partner...growth and expansion business. This role will partner and support our Director of Revenue Operations of Customer… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an expert and visionary ** Customer Care Communications Manager II** to lead strategic, high-impact communications across ... communication strategies that engage our 24/7 frontline Team Members, enable Customer Care Leadership, and support high-visibility business initiatives with… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with SR reporting to division leadership.… more
- DoorDash (Boston, MA)
- About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's ... DoorDash is looking for a Learning and Development Senior Manager who will lead the customer experience...You will partner with L&D operations to translate the customer experience strategy into tangible support teammate… more
- Amazon (Boston, MA)
- …every customer to grow by providing tailored service, unmatched technology, and support . We dive deep to understand each customer 's unique challenges, then ... and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
