- Danaher Corporation (Boston, MA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Customer Success is responsible ... direct reports based in the US and EMEA. The Director of Customer Success will... operations and marketing teams to align customer success initiatives with product features, marketing… more
- PagerDuty (Boston, MA)
- …corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Datavant (Boston, MA)
- …+ Experience developing cross-functional processes, playbooks, and success metrics to scale Customer Success operations + A strong sense of ownership, ... to realize our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team supporting our… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Director of Strategy, Operations and Case Management - Rare Hematology and Oncology **Location** : Cambridge, MA **About the Job** Senior ... Director of Strategy, Operations and Case Management -...and performing to the needs of the patient and customer experience per the remit of PSS. The Senior … more
- Boston University (Boston, MA)
- ** DIRECTOR , OPERATIONS AND ENROLLMENT STRATEGY, Metropolitan College, Student Academic Affairs** **Job Description** ** DIRECTOR , OPERATIONS AND ... **Posted Date** 4/25/2025 **Salary Grade** Grade 51 **Position Type** Full-Time/Regular The Director of Operations & Enrollment Strategy is a key leader… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …Channel Strategy and Patient Affordability We are seeking a highly skilled and motivated Director of Specialty Pharmacy Operations to lead and oversee the ... indicators (KPIs) to assess the effectiveness and efficiency of specialty pharmacy operations , tracking launch success , patient outcomes, and service delivery… more
- Verndale (Boston, MA)
- Marketing Analytics and Operations Director Role Verndale is expanding its corporate marketing team, responsible for driving and managing Verndale's brand ... growth. We are seeking a Marketing Analytics and Operations Director to lead and evolve our...in managing the operational systems that help Verndale measure success . You will play a key role in enabling… more
- Beth Israel Lahey Health (Boston, MA)
- …Reporting to the Chief Administrative Officer (CAO), Pathology, the Administrative Director of Operations , Pathology, is responsible for directing professional ... across functional areas. Results have significant implications for the management and operations of the organization. ** Customer Service:** Ability to lead… more
- Wolters Kluwer (Waltham, MA)
- **Position Overview** Wolters Kluwer Tax & Accounting is seeking an **Associate Director of Marketing Operations ** to lead and optimize our global marketing ... to support strategic marketing initiatives and revenue goals. The Associate Director will guide a high-performing team and collaborate cross-functionally to… more
- Cengage Group (Boston, MA)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The ** Director , International Revenue Operations ** will be responsible… more
- Beacon Mobility (Chelmsford, MA)
- Van Pool Transportation LLCAs the Regional Director of Charter Operations , you will be responsible for providing strategic leadership and direction for the ... visionary leader who can inspire and motivate teams, build strong customer relationships, establish strategic direction, drive and navigate change, and communicate… more
- Verint Systems, Inc. (Boston, MA)
- …Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial ... ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as a bridge...customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking… more
- Beth Israel Lahey Health (Boston, MA)
- …management and operations of multiple areas of the organization. 8. ** Customer Service:** Ability to lead operational initiatives to meet or exceed customer ... will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget… more
- Beth Israel Lahey Health (Brookline, MA)
- …management and operations of multiple areas of the organization. 8. ** Customer Service:** Ability to lead operational initiatives to meet or exceed customer ... will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget… more
- ThermoFisher Scientific (Waltham, MA)
- …have accountability for driving sales growth and global commercial operational success leading business development, proposals, technical SMEs, business and project ... management. Responsibilities encompass objectives that drive success in both new business sales and expansions of...Thermo Fisher to build differentiated solutions to tackle key customer problems and optimize go to market value proposition.… more
- Norstella (Boston, MA)
- …effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success , Consultants, Account based Marketers, Product and Content ... are seeking a confident, driven and business-focused Global Accounts Director with documented success in exceeding sales...designated Key Accounts base to ensure high levels of customer retention and revenue growth * Strategically map out… more
- BAE Systems (Nashua, NH)
- …and align a highly capable quality assurance staff that partners seamlessly with Operations , Engineering and Programs to enhance the customer experience and ... Description** BAE Systems is seeking a Product Line Quality Director , reporting to the Sr. Director of...+ Provide AS9145 thought leadership to program engineering and operations functions, serving as champion for APQP/PPAP implementation and… more
- State of Massachusetts (Boston, MA)
- …and procedures. * Demonstrate fiscal responsibility for all expenses related to maintenance and operations * Assist the Director of EH&S to enforce safe work ... Art and Design seeks a talented individual to join our team as the Director of Residential Facilities for three Residence Life buildings. Reporting to the Assistant… more
- Skanska (Boston, MA)
- Skanska is searching for a dynamic Program Director . This is a great opportunity to start a career with a company that builds things that matter and values its team. ... -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how...Integrated Solutions (SIS). With a 30-year track record of success , SIS functions as an "extension of staff" and… more
- American Red Cross (Dedham, MA)
- …Force for Good!** **_Job Summary:_** This role reports directly to the **Senior** **Laboratory Director ** and is pivotal in advancing the operations of the HLA ... grow your career within a movement that matters, where success is measured in people helped, communities made whole,...Continuity** + **Provide Backup to the** **Senior** **Lab** **oratory** ** Director :** Serve as a reliable backup to the senior… more