- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Acosta Group (Boston, MA)
- ** Senior Customer Manager -...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five ... Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S...years of relevant experience in retail (CPG industry), marketing, space management and/or… more
- Autodesk (Boston, MA)
- …ensuring their desired outcomes are achieved through the partnership. You will report to Senior Manager of Named Accounts of AEX and work closely with the ... **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the Autodesk Education...Design and Manufacturing is a plus + Understanding or experience in higher education is a plus + … more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our ... teams globally to deliver next-generation solutions that redefine what's possible in customer experience . **Picture Yourself at Pega:** Step into the future… more
- Amazon (Boston, MA)
- …themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and contributing to a team goal. Key job responsibilities ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...the customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience… more
- TD Bank (Boston, MA)
- …cases to achieve strategic business results (acquisition, retention, customer experience , engagement and market share) + Supports Senior Management as ... role. **Line of Business:** Product Management **Job Description:** The Senior Product Manager , Healthcare is responsible for...a way that it enhances the end to end customer experience (including training, enhancement and irritant… more
- General Motors (Boston, MA)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Autodesk (Boston, MA)
- …ID #** 25WD88253 **Position Overview** We are seeking a highly skilled and motivated Senior Manager , Experience Design to join our Marketing Experiences ... that enhance customer engagement and satisfaction. The Senior Manager will work cross-functionally with product...excellence. This is a unique opportunity to impact Autodesk's customer experience , and overall Experience … more
- Staples (Framingham, MA)
- …experience , growing profitable results in a fun and rewarding work environment. The Senior Manager , Search Experience is responsible for owning and ... and product discovery by improving search recall and relevance. The Senior Manager will collaborate cross-functionally with engineering, product, analytics,… more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Wayfair (Boston, MA)
- …The Post-Order Experience team builds the systems that enable the customer to have confidence in Wayfair by providing timely, proactive information about the ... repeat revenue and cost savings. We're looking for a Senior Product Manager who not only enjoys...What You'll Need + 5+ years of product management experience , preferably in customer -facing roles + Strong… more
- Highmark Health (Boston, MA)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... road mapping. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 5 years of Product experience...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- WuXi AppTec (Natick, MA)
- **Overview** The Manager / Senior Manager , Business Development East Coast drives sales growth in close coordination with Research Chemistry Services ... growth opportunities with Companies in the Eastern region. The Manager / Senior Manager , Business Development's...on consistency, quality of proposal; presentation of proposal to customer + Support proposal negotiation to close contract as… more
- WuXi AppTec (Natick, MA)
- **Overview** The Senior Manager , Business Development drives sales growth in close coordination with WuXi Biology leadership. The Senior Business Development ... by management. Reporting to the Executive Director, Business Development, the Senior Manager , Business Development closes and implements growth opportunities… more
- C-4 Analytics (Wakefield, MA)
- …levels of accountability and customer service. We are currently hiring for a Senior Product Manager - WAKEFIELD/HYBRID PREFERRED as we look to expand our ... Senior Product Manager - C-4 Analytics...launch. + Define and track product success using KPIs, customer feedback, and business impact metrics-iterating rapidly based on… more
- GE Aerospace (Boston, MA)
- …span the globe, providing unmatched learning, development, and career growth opportunities. The Senior Government Accounting Manager is a key member of the North ... business to detect and ensure compliance regarding future business changes. The Senior Government Accounting Manager is also responsible for building critical… more
- Takeda Pharmaceuticals (Boston, MA)
- …the best of my knowledge. **Job Description** **About the role:** The Biostatistics, Senior Manager is responsible for providing statistical support for early ... statistical analyses, and pursue operational excellence. **Delivery & Business Accountabilities:** **A Senior Manager in Statistics is expected to:** + Lead… more
- Amazon (Boston, MA)
- …exceed expectations, using data-driven insights to simplify and enhance the customer experience . As a Senior Product Manager in this high-visibility, ... Computing (HPC) team at AWS is seeking an exceptional Senior Product Manager - Technical (External Services)...- 5+ years of working as a Technical Product Manager experience - 3+ years of technical… more
- Mainstay Supportive Housing & Home Care (Newton, MA)
- Senior Development Manager Job Details Level Experienced Job Location NEWTON, MA Position Type Full Time Education Level 4 Year Degree Salary Range $75000.00 ... Up to 25% Job Category Nonprofit - Social Services Senior Development Manager Mainstay Supportive Housing and...years. + Establish and oversee implementation of a new Customer Relationship Management system (CRM) to enhance donor outreach… more
- Hilton (Boston, MA)
- …\(HRCC\) Team that is revolutionizing human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform _,_ you ... quantitative data and qualitative feedback to find opportunities to enhance the customer experience through supported products + Maintain industry expertise in… more