- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem **Job ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Milford Regional Medical Center (Milford, MA)
- …or holidays Statement of Purpose: The primary function of the Customer Service Representative is to handle incoming patient-related calls, address patient ... billing questions and concerns by conducting appropriate research and by providing a response in a timely and professional manner. Works closely with the billing… more
- CDM Smith (Chelmsford, MA)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Beth Israel Lahey Health (Boston, MA)
- …and dispatches a wide variety of service requests from the customers of the Service Response Center to the staffs of the Support Service ... that the SRC serves. The Customer Service Representative 's goal is to provide the best possible customer...courteous manner, in dealing with all customers of the Service Response Center and external… more
- Tufts Medicine (Westford, MA)
- …are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on ... system demographic and financial information for scheduled visits and completing pre- service collection of patient liability (including, but not limited to… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Burlington, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... internal folks are not eligible for sign on bonus) This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Beth Israel Lahey Health (Burlington, MA)
- …patient insurance coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action based on this ... response . 20. Applies the appropriate guarantor and insurance to...Maintain strict adherence to the Lahey Hospital and Medical Center (LHMC) Confidentiality policy. 23. Incorporate LHMC Standards of… more
- Fresenius Medical Center (Stoneham, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Wellesley, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Medford, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Chelmsford, MA)
- **PURPOSE AND SCOPE:** Provides nutritional services for the facility's in- center and home patients as applicable in order to maximize the patient's nutritional ... plan of care with involvement of patient/family/caregiver. + Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain… more
- Fresenius Medical Center (Stoneham, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- CACI International (Hanscom AFB, MA)
- …Engineer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services ... and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field… more
- Transdev (Nashua, NH)
- …our passengers, while upholding the highest standards of professionalism and customer service . Transdev is proud to offer: CBA Position: Position Subject to ... policies and procedures rigorously, encompassing seat belt enforcement, emergency response preparedness, and compliance with regulatory mandates. + Other duties… more