- Teleperformance USA (Charlotte, NC)
- …pinnacle of the company? At TP, the sky is the limit! Purpose The Client Solutions Account Manager will oversee the execution and implementation of ... Category : Client Operations About TP TP is a global,...making that happen. Did you know that our Chief Client Officer started her career at TP as an...You will serve as a trusted advisor to the client and bring a constant desire to add value.… more
- Ernst & Young Oman (Charlotte, NC)
- …businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Senior Manager you ... rapidly growing area of the business. It is a client facing role, in which you will have opportunities...project teams in the development and implementation of technology solutions and infrastructure. Your key responsibilities As a Senior… more
- City National Bank (Charlotte, NC)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Vanguard (Charlotte, NC)
- …and ensure they feel fully supported when they call into Vanguard. As a Client Service Excellence Center associate, you will: + Partner with our clients via ... looks like? Join our team of "crew" as a Client Service Excellence Center associate! About this...and an owner's mindset to solve problems, help uncover client needs, and provide timely and accurate solutions… more
- PNC (Charlotte, NC)
- …a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective ... and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail banking organization, you will be based in… more
- World Wide Technology (Charlotte, NC)
- …this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. WWT was founded in 1990 in St. Louis, ... Come join WWT today! We are looking for a Client Services Executive to join our Global Enterprise Sales...customers technical environment and deliver state of the art solutions in areas such as Infrastructure Services, Consulting Services… more
- Nuveen Investments (Charlotte, NC)
- …and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives ... and open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not… more
- World Wide Technology (Charlotte, NC)
- …through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT) ... is a global technology solutions provider leading the AI and Digital Revolution. With...large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced… more
- Bank of America (Charlotte, NC)
- …call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... - Must be flexible to work assigned shift within center hours of operation - Strong desire for point... Focus Oral Communications Active Listening Attention to Detail Client Solutions Advisory Issue Management Pipeline Management… more
- Truist (Charlotte, NC)
- …sales efforts and interface with internal and external marketing, branch and call center teammates to prepare sales scripts, manage sales processes, ... and business partners to translate how omni capabilities and solutions can improve the client and teammate experiences while adding business value 5. Ensures… more
- RxBenefits (Charlotte, NC)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Optiv (Charlotte, NC)
- …will be responsible for creation of procedures, implementation of processes and solutions across internal and client environments. Experience with SIEM/SOAR and ... degree or equivalent training with experience working in a Security Operations Center , Managed Security, or client network environment. + Understanding of… more
- The Hartford (Charlotte, NC)
- … meetings and identify client business and technical requirements; evolving client understanding of products and services* Prepare solutions proposals to ... services for implementation* Develop technical design and reference architectures that ensure client data is protected and work with the engineering team to… more
- PNC (Charlotte, NC)
- …PNC's Business Banking organization, you will be based in the Charlotte Piedmont Center . Travel in the assigned territory will be required. PNC will not provide ... higher degree of supervision. + With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the… more
- PNC (Charlotte, NC)
- …Manager, you will own the end-to-end product lifecycle for digital payment solutions tailored to commercial and corporate clients. You will drive innovation and ... ERP workflows as well as ensuring seamless and secure client experiences. Key Responsibilities . Product Strategy & Execution:...as a point of escalation for the TM Care Center related to payment experiences. Build partnership with implementation… more
- Grant Thornton (Charlotte, NC)
- …spanning the US, Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by ... accounting framework conversions, IPO or other public offering assistance and on- call accounting advice, among others. You'll build relationships with clients and… more
- EnergyUnited (Statesville, NC)
- …networks and end users + Experience managing or leading service desk or call center operations **Technical Skills** + Strong experience with modern Windows ... and change management + Identify service gaps and implement solutions to improve performance and user experience + Ensure...and promote the organization's IT service vision to stakeholders **On- Call & Support Coverage** + Participate in the IT… more
- Black & Veatch (Charlotte, NC)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... wireless communications, networks, and cybersecurity for all BV Market Sectors and Solutions . Our team provides a full range of services including consulting, master… more
- Black & Veatch (Charlotte, NC)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... wireless communications, networks, and cybersecurity for all BV Market Sectors and Solutions . Our team provides a full range of services including consulting, master… more
- Robert Half Office Team (Charlotte, NC)
- …point of contact for visitors. May answer a multi-line phone. + As a Client Center Receptionist, the candidate will leave a lasting impression on employees ... light meeting planning support, and helping clients and employees with immediate solutions to their inquiries. + The ideal candidate will be analytical with… more
