- Zurich NA (Charlotte, NC)
- …this role + Proven experience in customer service, preferably in a call center environment + Insurance industry knowledge + Advanced Microsoft Office skills ... Auto Claims Call Center Senior Represent 127692 Zurich...customer issues and complaints with a focus on first- call resolution. + Maintain detailed and accurate records of… more
- Deloitte (Charlotte, NC)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... Our Deloitte Customer team empowers organizations to build deeper relationships...to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead… more
- TIAA (Charlotte, NC)
- …and open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, ... education. But this is so much more than a call center job. As a Financial Services...are skills and qualities we look for: - Strong customer service mindset - Professionalism - reliable, possessing high… more
- Bank of America (Charlotte, NC)
- …experience in the Banking/Financial industry. + 1-3 years of experience working in a call center **Shift:** 1st shift (United States of America) **Hours Per ... Sr. Service Specialist - CashPro & Technical Service Center Charlotte, North Carolina **To proceed with your...customer inquiries. + Ability to provide a positive customer experience through creative solutions . + At… more
- Xylem (Charlotte, NC)
- …customer issue resolution, sets and enforces Standard Operating Procedures (SOPs) for customer engagement, aligns call center resources, and drives ... passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions ....Strategy & Resource Alignment** + Align call center staffing, technology, and workflows with customer … more
- Fresenius Medical Center (Pineville, NC)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following ... and operational policies in selecting methods and techniques for obtaining solutions . Interprets and recommends change to policies and establishes procedures that… more
- SPAR (Charlotte, NC)
- …entails managing a team that has multiple responsibilities, including travel booking, call center , field quality control initiatives, and invoicing. Duties ... **About SPAR** SPAR is a global leader in consumer solutions , proudly partnering with top-tier CPG brands and Fortune...customer and client support operations in a phone center environment to maintain service quality. + Coordinate employee… more
- Robert Half Office Team (Kannapolis, NC)
- …Requirements * Previous experience in customer service, preferably in a call center environment. * Proficiency in handling inbound and outbound calls. ... Description We are looking for a dedicated Customer Service Representative to join our team in...Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to… more
- TEKsystems (Charlotte, NC)
- …service, medicare, medicaid Top Skills Details insurance claim, call center ,insurance verification,health care,insurance,patient access,medical ... available to support the patients who need assistance. Skills insurance claim, call center , insurance verification, health care, insurance, patient access,… more
- BCA Financial Services, Inc. (Charlotte, NC)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service, ... environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for...call center representative, remote work, virtual call center , work from home, remote work… more
- MSC Industrial Supply Co. (Davidson, NC)
- …in a fast paced call center environment and utilize support center tools to drive the customer experience. Request assistance from internal support or ... + Resolve customer complaints as received into call center via phone or email. +...growth through inventory management and other innovative supply chain solutions . We care about our associates and have programs… more
- Wells Fargo (Charlotte, NC)
- …mapping, integration, and capacity planning efforts + Design and implement security solutions including Center for Internet Security benchmarks and auditing + ... seeking a Lead Database Engineer with focus on automation solutions . At Wells Fargo, we are looking for talented...talented people who will put our customers at the center of everything we do. Help us build a… more
- World Wide Technology (Charlotte, NC)
- …through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT) ... is a global technology solutions provider leading the AI and Digital Revolution. With...large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced… more
- Republic Services (Statesville, NC)
- …makers and sell all services, including total waste stream management solutions , as appropriate. **PRINCIPAL RESPONSIBILITIES:** + Identifies viable leads, manages ... maintains and retains existing customers by building effective long-term relationships and customer loyalty. + Follows up on the leads received by the Lead… more
- Olympus Corporation of the Americas (Charlotte, NC)
- …articulate technical and user needs clearly, and make effective decisions while communicating solutions . + Strong customer service skills with the ability to ... assigned equipment. **Job Duties** + Establish and maintain a high level of customer satisfaction with assigned products, support, and service. + Respond to … more
- TEKsystems (Charlotte, NC)
- …+ Previous inbound call center experience + Experience handling high call volumes + Strong customer service and communication skills + Ability to sit ... About the Role This is a fast-paced, short-term project requiring exceptional customer service and empathy skills. Agents will handle 60-100 inbound calls per… more
- Bank of America (Charlotte, NC)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... investors with financial assistance by identifying broader product and service solutions that meet their investment and saving needs. Key responsibilities include… more
- Lowe's (Charlotte, NC)
- …+ Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer service, call center operations, customer support, and ... in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer ...up, you'll be there to jump in, find quick solutions , and build solid relationships. Your role is vital… more
- TEKsystems (Charlotte, NC)
- …* Customer Service: Minimum 2 years of experience in healthcare required. * Call Center Experience: At least 2 year of previous experience. * Remote Work ... The Program Specialist is responsible for serving as the customer 's primary point of contact providing operational and reimbursement...be handling 65-90 inbound calls per day. High volume call experience is required. Candidates should not have PTO… more
- Sedgwick (Charlotte, NC)
- …agent/producer license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. ... PM **PACIFIC time (for Production)** **PRIMARY PURPOSE** : Join a fast-paced, customer -focused team supporting one of the most innovative insurance operations in the… more