- Deloitte (Charlotte, NC)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Deloitte (Charlotte, NC)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Lowe's (Charlotte, NC)
- …In this role, as a Senior Product Manager for Contact Center Technology , you will lead the creation of strategy and vision for emerging and next-gen ... get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top...product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus… more
- Bank of America (Charlotte, NC)
- …programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation ... based insights + Partner across organization lines including Fraud Strategy , Technology , Risk & Compliance in the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and… more
- Capgemini (Charlotte, NC)
- **Job Title:** Junior Operator - IMAC Technician - Data Center Operations **Location:** North Carolina **Travel:** 25% Employment Type: Full-Time **Job Summary:** ... Infrastructure-Moves, Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, decommissioning, remote hands… more
- CenterWell (Charlotte, NC)
- …a part of our caring community and help us put health first** The Center Administration plans and directs the work of professional and support personnel who provide ... outpatient care to patients in a clinical setting. The Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to… more
- World Wide Technology (Charlotte, NC)
- …as AI solutions, Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy . With our Advanced Technology Center and ... transformational outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most… more
- World Wide Technology (Charlotte, NC)
- …transformational outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most ... **Why WWT?** At World Wide Technology , we work together to make a new...pricing for Strategic Resourcing engagements + Establish and maintain contact with assigned clients. Develop relationships with key clients… more
- TIAA (Charlotte, NC)
- …, transformation, simplification and operational effectiveness for the Technology , Digital Operations, and Shared Services (TDOSS) organization. Partnering ... divisions including Actuarial Services, Asset Management, Business Management, Corporate Strategy and Development, Financial Analysis and Accounting, Human Resources,… more
- IBM (Charlotte, NC)
- …financial review processes. The role has dotted line management responsibility for Global Contact Center and Payroll teams and contributes to driving engagement ... the power of an open hybrid cloud and AI strategy to life for our clients and partners around...professional experience** . Bachelor's Degree . Customer Service and Contact Center Delivery IBM is committed to… more
- Deloitte (Charlotte, NC)
- …anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and ... to transform their HR functions with AI and emerging technology . With the rapid pace of change in today's...develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have… more
- Black & Veatch (Charlotte, NC)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... perspectives to use. \#LI-TF1 **The Team** Black & Veatch's Technology , Commercial & Industrial is a specialized group of...Provide subject matter expertise in the area of Data Center design. + Provide technical guidance on client standards… more
- Wells Fargo (Charlotte, NC)
- …Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, ... and within multiple teams, with work related to business operations, strategy , execution and transformation initiatives, in the following areas: **Wholesale… more
- Coinbase (Charlotte, NC)
- … information. For quick access to screen reading technology compatible with this site[ click here to ... who believes in the power of crypto and blockchain technology to update the financial system. We want someone...freedom for the world. This team is at the center of execution for products across the entirety of… more
- Deloitte (Charlotte, NC)
- …across the enterprise and to transform their HR functions with AI and emerging technology . With the rapid pace of change in today's world, you will help clients ... develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have...at work. Work You'll Do As a US Delivery Center Senior Solution Specialist on the team, you will:… more
- Xylem (Charlotte, NC)
- …**Call Center Strategy & Resource Alignment** + Align call center staffing, technology , and workflows with customer demand and business priorities. + ... and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the… more
- Lincoln Financial (Charlotte, NC)
- …initiatives and contract negotiations for a wide range of Software, Hardware, Data Center , Cloud and related services supporting Information Technology under the ... doing** * Owning responsibility for the sourcing of assigned Technology renewals to completion for a wide range of...renewals to completion for a wide range of Data Center agreements, software and SaaS solutions including providers such… more
- Regions Bank (Charlotte, NC)
- …inquiries and formal complaints completed by the Retail branch network, Lifeline Support Center , and Contact Center + Takes responsibility for ensuring ... and processes + Enables collaboration with relevant teams such as Marketing Strategy , Marketing Technology , Database Management, Legal/Compliance in support of… more
- Deloitte (Charlotte, NC)
- Private Equity M&A IT Senior Manager Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational ... Guide our clients need as a PE M&A Information Technology (IT) Senior Manager- within Deloitte's M&A Offering, as...Deloitte's M&A Offering, as a part of our broader Strategy & Transactions practice. Recruiting for this role ends… more
- TEKsystems (Charlotte, NC)
- …Specialist is responsible for serving as the customer's primary point of contact providing operational and reimbursement support to complex programs within Neovance. ... support the patients who need assistance. Skills insurance claim, call center , insurance verification, health care, insurance, patient access, medical terminology,… more