- UGI Corporation (Charlotte, NC)
- Customer Experience Advocate I Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requistion Number: 26422 When ... 1,800+ distribution points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly with potential, new and… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Advocate II Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requistion Number: 26464 ... 1,800+ distribution points across the United States. Posting Job Summary: The Customer Experience Advocate II (CXA) demonstrates a high level of competency… more
- Lowe's (Mooresville, NC)
- …+ Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) + Act as the subject matter expert ... offer support when suppliers need help with online/system troubleshooting. The Brand Advocate will also be responsible for understanding customer behavior,… more
- WTW (Charlotte, NC)
- …**The Role** **Knowledge /Skills/ Behaviors** + Minimum of 5 years of insurance experience in a client facing role + Property & Casualty insurance knowledge required ... to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills -...client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure… more
- Lowe's (Mooresville, NC)
- …*Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) *Act as the subject matter expert ... **Your Impact** The Sr Analyst-Digital Brand Advocate will work with strategic suppliers and Online...suppliers and Online Merchants to optimize brand focused, online customer experiences on Lowes.com. The Sr Analyst, will build… more
- Forrester (Charlotte, NC)
- …and optimize departmental processes to address business needs that ultimately yield an excellent customer experience that aligns to our brand promise of being on ... Twelve-plus years of relevant experience . + Prior experience in leading and/or building a customer ...developing the right talent. + Serving as a client advocate . + Designing and managing new processes to improve… more
- Celestica (Charlotte, NC)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and… more
- Celestica (Charlotte, NC)
- … requests and escalations with the support of internal teams. + Acts as a customer advocate to drive prioritization of projects and responses to customer ... Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global Business Office… more
- Lowe's (Mooresville, NC)
- …and competitive dynamics, and incorporates into insights and narratives. + Acts as an advocate for the customer , helping business partners put themselves in the ... **Your Impact** The primary purpose of the **Sr Manager Customer ** **Health** **Insights** role is to lead the team...Quantitative or related field + 8 years General Marketing experience + 7 years working with analytic/research software (eg… more
- Celestica (Charlotte, NC)
- …& communicates information to internal teams & departments. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... global program managers or directors for a large strategic customer , or customer group. The Global Accounts...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- Insight Global (Charlotte, NC)
- …future product decisions Stay current on B2B e-commerce trends and best practices Advocate for the customer experience throughout the development process ... (BOPIS) functionality and delivering exceptional digital experiences for an international customer base outside the United States Experience with enterprise… more
- Hexagon Agility (Salisbury, NC)
- …Agility, please visit our website at www.hexagonagility.com We are currently seeking a Customer Success Manager. This position will be based out of our Salisbury, ... is required. Occasional travel may be required. Overview: The Customer Success Manager will be the liaison between our...client issues, acting as a point of contact and advocate for their needs within the company + Maintain… more
- Compass Group, North America (Charlotte, NC)
- …shifts. More details upon interview. + Requirement: One year of prior customer ambassador experience is preferred. *Internal Employee Referral Bonus Available ... accurately explains them to customers. + Serves as an advocate of selling techniques to the customer ...and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age,… more
- Regions Bank (Charlotte, NC)
- …of opportunity through process evaluation and data analysis. **Key Responsibilities** ** Customer Experience Optimization** : .Centralize and incorporate feedback ... with individual Product Managers, Consumer Strategists, Digital, Marketing, Research, and Customer Experience teams to deliver seamless, secure, and intuitive… more
- Deloitte (Charlotte, NC)
- …Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and ... customer success + Minimum of 1 year of experience leading research initiatives and coordinating efforts among a...the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset.… more
- Bank of America (Charlotte, NC)
- Associate Director - Bank of America Experience Design Charlotte, North Carolina;San Francisco, California; Pennington, New Jersey; Boston, Massachusetts; New York, ... to learn, grow, and make an impact. Join us! Bank of America's Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive,… more
- Celestica (Charlotte, NC)
- …to help ensure satisfaction with the company & the products. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. + ... value proposition and market competitiveness + Acts as a customer advocate to ensure that the organization...monitor or on numbers and other detailed data. **Typical Experience ** + 10 to 15 years years of technology… more
- Celestica (Charlotte, NC)
- …of the account strategies, tactics and selling propositions. + Acts as the Customer advocate to ensure that the organization remains customer -focused. ... working and selling with senior level executives. + Experience working directly with customer Engineering, SCM and Manufacturing Teams in the co development… more
- Marriott (Charlotte, NC)
- …drives customer loyalty by delivering service excellence throughout each customer experience . **CANDIDATE PROFILE** **Education and Experience ** ... and quick resolutions. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer 's expectations. *… more
- Celestica (Charlotte, NC)
- …execution of the account strategies, tactics and selling propositions + Acts as the customer advocate to ensure that the organization remains customer ... services + Experience selling design and engineering services + Experience working directly with customer Engineering, SCM and Manufacturing teams… more