- TTEC (Concord, NC)
- …You'll report to a Team lead . You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is ... for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll… more
- Lundbeck (Charlotte, NC)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Intuit (Charlotte, NC)
- …a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience , ... calculations, and software/product support. Your ability to demonstrate understanding of each customer 's unique situation, and connect with them on a personal level… more
- Coinbase (Charlotte, NC)
- …project management, analytics, or vendor management Advanced degree in business, finance, or customer experience (CX) Proficiency with tools such as Google apps, ... with regulatory requirements, and consistently deliver high-quality resolutions. As a Lead Analyst, Compliance EDD Operations within the CX Compliance team, you… more
- Figure Lending (Charlotte, NC)
- …Career-Launching Company Figure Series D Announcement About the Role We are seeking a results-driven, customer -focused Team Manager to lead a team of up to 18 ... operational efficiency. What We Look For 3-5 years of leadership experience in customer support, preferably in contact centers or financial services industries,… more
- NetFoundry (Charlotte, NC)
- …of sales opportunities through the Tech Validation stage of the sales cycle. Lead technical discovery sessions to fully understand customer requirements, use ... of NetFoundry platform towards the customers use cases/pain points Lead RFx responses Align with key customer /partner...customers/partners and internal teams Minimum Qualifications: 15+ years of experience as a Sales Engineer or in a technical… more
- FleetLogix, Inc. (Charlotte, NC)
- …experience in a supervisory or leadership role Strong communication, organizational, and customer service skills Experience in operations or the rental car ... is to deliver the highest quality service, safety, and customer satisfaction. Join FleetLogix and be part of a...at least 50% of the time (including extended stays) Lead and coach frontline teams: interviewing, hiring, training, and… more
- Limble CMMS (Charlotte, NC)
- …and enhance productivity. We are seeking a results and data-driven Sales Manager to lead a team of Small and MidMarket Account Executives. In this role, you will ... Sales Manager with the following qualifications: 3+ years of experience managing a team of Account Executives in a...Reimbursement Pet insurance At Limble we are solution-oriented and customer -obsessed. We hire with a people-first approach, and we… more
- SPECTRUM (Charlotte, NC)
- …Actively and consistently support all efforts to simplify and enhance the customer experience . Responsible for meeting and exceeding budgeted headcount and ... sales goals. A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in… more
- Integreon Intermediate LLC (Charlotte, NC)
- …from other WFCs. Review work to ensure quality and process standards and customer expectations have all been met. Check work schedules to ensure all Associates ... current project workload. Re-assign project workload as needed. Alert management or lead Associate regarding any project quality problems. Update management and team… more
- Airlite Plastics (Statesville, NC)
- …Airlite. This role is responsible fo r serving as the first point of customer contact for the business. This includes receiving information for customer ... through the sales team and responding appropriately. This role will also qualify customer leads and pursue inside sales opportunities for the team. Essential Duties:… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Synchrony (Charlotte, NC)
- …to market, and launching them at scale. Synchrony's products touch many aspects of a customer experience , and you'll lead the technical execution of the ... Job Description: **Role Summary/Purpose:** As Technology Product Lead , you will partner with Product Managers, Architects, and Engineers in crafting Synchrony's… more
- Woodforest National Bank (Concord, NC)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- BIC Corporation (Charlotte, NC)
- …a positive team culture that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and staff management ... chain, or distribution leadership + Demonstrated ability to build, develop, and lead high-performing, collaborative teams + Proven experience managing multi-site… more
- Woodforest National Bank (Concord, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Coinbase (Charlotte, NC)
- …they remain compliant with regulatory requirements whilst ensuring a best in class customer experience . * Lead the translation of Compliance requirements ... As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money laundering and ensuring...of 7 years of proven transaction monitoring / AML experience in financial services or technology. * Minimum of… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises and supports a ... through training, collaboration, and performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** + **Supervise and lead a team… more
- MSC Industrial Supply Co. (Davidson, NC)
- …of product owners responsible for managed inventory platform capabilities, customer experience , and innovation delivery. + Lead and design the deployment of ... the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience + Measures the ROI impact for full product portfolio… more
