- JPMorgan Chase (Charlotte, NC)
- The Quality Assurance (QA) Team is an integral part of the Controls environment and is responsible for conducting a continuous review against internal Know ... sustain improvements as they are made. As a KYC Quality Assurance Tester within the Quality...be responsible for conducting a continuous review of internal Know Your Customer (KYC) standards, procedures, and… more
- TTEC (Concord, NC)
- Your potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working hybrid as needed by the business in ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Stanley Black and Decker (Stanfield, NC)
- …Audits, Quality Holds, Rework Plans and Corrective Actions to install strong Quality process control. Leverage Quality Assurance procedures and Control ... data, and identifying areas for improvement to maintain high quality output and customer satisfaction; they typically...Systems ISO 9001 and Automotive (IATF/AIAG). + Experience with Quality Assurance Processes and New Product Development.… more
- Coinbase (Charlotte, NC)
- …channels and in written narratives as necessary * Incorporate feedback from Quality Assurance Team * Maintain detailed documentation to demonstrate compliance ... function efficiently, comply with regulatory requirements, and consistently deliver high- quality resolutions. As a Senior Analyst, Compliance TMS Quality… more
- Butler America (Monroe, NC)
- …in the metrology lab, maintenance of inspection equipment, and support various other quality assurance and control processes. What You Will Do: * Perform ... Quality Inspection Technician Location: Monroe, NC Job ID:...to ensure results align with internal qualify standards and customer requirements. Aid the primary point of contact for… more
- Microsoft Corporation (Charlotte, NC)
- …modules (eg, mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...and what we enable our customers to achieve. We know that empowering our customers starts with empowering our… more
- Bank of America (Charlotte, NC)
- …Provide audit and regulatory responses within the specified periods. + Perform Quality Assurance activities to support access control compliance and control ... + Maintain QA documentation, audit documentation, and training materials. + Drive Quality Assurance Governance for End User Access Management & Application… more
- American Express (Charlotte, NC)
- …and conduct root cause analysis to address repeated issue types + Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (eg, ... root cause analysis to address repeated operational risk issue types + Performing quality assurance on documentation of operational risk issues and events +… more
- Walmart (Charlotte, NC)
- …and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and ... the communities we serve live better when we really know them. That means understanding, respecting and valuing unique...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer… more
- Deloitte (Charlotte, NC)
- …threshold tuning, customer /account/transaction data modelling, management and quality assessment, model validation, and/or Know -Your- Customer ... documentation, scope of work, resource planning, design, implementation, and quality assurance . + Facilitate technical skill-building within the… more
- Coinbase (Charlotte, NC)
- …and other operational support partners (ie Workforce Management, Vendor Management, Analytics, Quality Assurance , etc.) you will create and scale operational ... a driving force behind our Anti-Money Laundering (AML) operations, managing centralized Quality Control (QC) programs that span multiple teams, with hundreds of… more
- Walmart (Kannapolis, NC)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs,… more
- Bank of America (Charlotte, NC)
- …* Risk Management * Interpret Relevant Laws, Rules, and Regulations * Quality Assurance * Problem Solving * Adaptability * Customer and Client Focus * ... functions and products. **Line of Business Job Description:** Anti-Money Laundering (AML) Know Your Customer /Client Due Diligence (KYC/CDD) is part of the… more
- Walmart (Statesville, NC)
- …and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and ... of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales… more
- Walmart (Indian Trail, NC)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs,… more
- Bank of America (Charlotte, NC)
- …Management + Customer and Client Focus + Process Performance Measurement + Quality Assurance + Risk Management + Adaptability + Fraud Management + Interpret ... Management + Reporting **Line of Business Job Description** Anti Money Laundering (AML) Know Your Customer /Client Due Diligence (KYC/CDD) is part of the Global… more
- Walmart (Concord, NC)
- …reportsimplementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operationalreviews ... feedback to ensure business goals are achieved Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the… more
- First Horizon Bank (Charlotte, NC)
- …Functional Demo: Ability to demonstrate functional delivery to business proponents. + Quality Assurance : Ensure that all Salesforce implementations meet ... understanding between groups + Is collaborative and has strong customer experience mindset + Comfortable working in an agile...growth mindset + Must champion the importance of the quality and accuracy of data and information leveraged by… more
- Bank of America (Charlotte, NC)
- …+ Interpret Relevant Laws, Rules, and Regulations + Problem Solving + Quality Assurance + Risk Management + Adaptability + Customer and Client Focus + ... procedures. **Line of Business Job Description:** Anti Money Laundering (AML) Know Your Customer /Client Due Diligence (KYC/CDD) is part of the Global Operations… more
- DriveTime (Charlotte, NC)
- …Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand. + Achieve… more