- JPMorgan Chase (Charlotte, NC)
- Job Description: The Quality Assurance (QA) Team is an integral part of the Controls environment and is responsible for conducting a continuous review against ... internal Know Your Customer (KYC) standards, procedures and...sustain improvements as they are made. As a KYC Quality Assurance Tester within the Quality… more
- Aerotek (Statesville, NC)
- …production, and customer needs. **Essential Skills** + Proficiency in PPAP, Quality Assurance , Calibration, Quality Inspection, Quality Control, ... the quality workload activity meets the engineering, production, and customer needs for lab activity. **Responsibilities** + Perform dimensional analysis on new… more
- Insight Global (Charlotte, NC)
- …channels and in written narratives as necessary Incorporate feedback from Quality Assurance Team Maintain detailed documentation to demonstrate compliance ... interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products Document investigations in appropriate… more
- Bank of America (Charlotte, NC)
- …Provide audit and regulatory responses within the specified periods. + Perform Quality Assurance activities to support Access Certification campaigns and control ... and training materials for the access certification services team. + Drive Quality Assurance Governance for Access Certifications and Revocations + Maintain… more
- Bank of America (Charlotte, NC)
- …adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the ... identify issues and control improvements for remediation + Complies with controls and Quality Assurance (QA) practices to support business continuity efforts +… more
- Walmart (Statesville, NC)
- …and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and ... patient communications, listening and developing relationships with those that seek our quality , heartfelt care. If you love talking to patients and advocating for… more
- TD Bank (Charlotte, NC)
- …to all aspects of AML and ATF laws. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ... with setting consistent requirements for the bank to reasonably ' know its customers' and evaluate the risks associated with...its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The… more
- Walmart (Charlotte, NC)
- …and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and ... customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences,… more
- Walmart (Kannapolis, NC)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs,… more
- Cherry Bekaert (Charlotte, NC)
- …, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. ... environments. + Strong understanding of KM principles and best practices. + Customer service focus. + Experience with KM technologies and emerging tools like… more
- Walmart (Indian Trail, NC)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs,… more
- Grant Thornton (Charlotte, NC)
- Grant Thornton is seeking a IT Field Technician, known as a Customer Experience Associate internally to join the team in Charlotte, NC Summary: The goal of the ... Customer Experience Associate (CX Associate) is to ensure Grant...certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not… more
- Bank of America (Charlotte, NC)
- …+ Interpret Relevant Laws, Rules, and Regulations + Problem Solving + Quality Assurance + Risk Management + Adaptability + Customer and Client Focus + ... products. **Line of Business Job Description:** Anti Money Laundering (AML) Know Your Customer /Client Due Diligence (KYC/CDD) is part of the Global Operations… more
- First Horizon Bank (Charlotte, NC)
- …ensuring that the development team understands the priorities and requirements. * Quality Assurance : Ensure that all Salesforce implementations meet quality ... growth mindset * Must champion the importance of the quality and accuracy of data and information leveraged by...Services: Domain knowledge related to consumer and commercial banking, customer journeys, customer experience (CX) * Compliance:… more
- DriveTime (Charlotte, NC)
- …Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand. + Achieve… more
- Aerotek (Mooresville, NC)
- …for creative problem solving in engineering, incorporate stringent quality assurance measures, and subscribe to award-winning customer service philosophies. ... to run equipment. + Ensure that items produced pass quality control requirements. + Train with operators to learn...to close on May 16, 2025. **About Aerotek:** We know that finding work is hard, and finding meaningful… more
- Grant Thornton (Charlotte, NC)
- …including performance reviews, task delegation, project scheduling, project financials, quality review, and client management. + Manage, develop, train, coach, ... Independent reviews + AML and OFAC risk assessments + Customer risk rating model development + Transaction model and...certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not… more
- Bank of America (Charlotte, NC)
- …Relevant Laws, Rules, and Regulations + Investigation Management + Oral Communications + Quality Assurance + Decision Making + Drives Engagement + Influence + ... and influential way. + Able to multitask at speed while delivering quality output. + Experience in Covered functions like Transactional monitoring, Enhanced Due… more
- Insight Global (Charlotte, NC)
- …and warrants filing of a suspicious activity report Incorporate feedback from Quality Assurance Team Maintain detailed documentation to demonstrate compliance ... from external tools and systems to determine the legitimacy of customer behavior across multiple products Document investigations in written narratives Decide… more
- Grant Thornton (Charlotte, NC)
- …end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to ... MBA or Master's degree preferred + 4-6 years of experience in client/ customer experience design, digital marketing, or strategy consulting + Demonstrated expertise… more