- Eversource Energy (East Berlin, CT)
- …_Lead Change_ + Proactively seek out opportunities to improve business performance and customer service \. + Respond positively to new demands or circumstances + ... IT Associate Analyst , Information Security \(Hybrid\)...work processes _Focus on the Customer_ + Deliver superior service to our customers, both internal and external, in… more
- Capgemini (Shelton, CT)
- …call and advancing problems for resolution. **Key responsibilities:** * Provide best-in-class customer service , problem resolution and technical fix to ... **Job Title: Desktop Support Analyst ** **Job Location: (Onsite) Shelton, CT** **Job description:**...customer queries over the voice-based phone service . * Using basic solve processes, validating the issue,… more
- SHI (Hartford, CT)
- …+ Actively managing responses to customers requiring technical assistance, assistance in customer retention, and improving customer service relationships. + ... **Job Summary** The ASG Service Desk Analyst will serve as...providing a single view to the organization for Cloud customer technology related incidents. This position is remote with… more
- Aquarion Water Company (Monroe, CT)
- …user issues, working closely with the IT team to provide exceptional customer service and promote user satisfaction. Operational Support + Providing prompt, ... End User Support Analyst Monroe, CT, US, 06468 Aquarion Water Company...enhancements to existing systems and processes. + Familiarity with IT service management (ITSM) practices and principles… more
- Valvoline Global (Hartford, CT)
- …and support to develop and advance within our global company. The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is ... has a rewarding opportunity as a **Salesforce Senior Business Analyst .** We whole-heartedly adopt a 'never idle' mindset. We...resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors… more
- Hartford HealthCare (Farmington, CT)
- …our /own/identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. ... will be given to individuals with prior Epic experience both on the IT or operation sides. *_Position Summary:_* Analysts for CareConnect works to design, configure… more
- Marriott (Hartford, CT)
- …one of the following: + Hospitality or hotel industry using a PMS system or customer service business application support + Call center or customer care ... center experience + Computer support + 2+ years' experience in a contact center, customer service or hospitality environment + High school diploma or equivalent… more
- Forrester (Norwalk, CT)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** Forrester's Senior Analyst is part of the B2C marketing research team and helps leaders make strategic organizational… more
- Otis Elevator Company (Farmington, CT)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... CT, 06032 USA **Job Title** Sales & CRM Business Analyst **Role Overview** **:** The Sales & CRM Business...and billing stakeholders. The features designed are primarily for Customer Relationship Management (CRM) solutions but the BA will… more
- Public Consulting Group (Hartford, CT)
- …and technical skillsets. They will work with clients and must have excellent customer service , organizational, attention to detail, and analytic skills. This ... (FSS) Center of Excellence (COE) is seeking a Systems Analyst 1. PCG Health supports hundreds of healthcare providers...reporting services. This position will work on our Business IT Team, assisting as a liaison to our technology… more
- Comscore (Hartford, CT)
- …material + Helps train new employees and mentors others + Upholds a high customer service ideal and positive attitude Core Qualifications: + 2-4 years Product ... has an immediate opening for a Senior Product Management Analyst to join our Hollywood Software Exhibition Products team,...cinema exhibitors in the world. The Sr. Product Management Analyst will be required to quickly develop an in-depth… more
- IMSolutions, LLC (Hartford, CT)
- Communications Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an ... experienced Communications Analyst Designer to fill an exciting opportunity working in...effectiveness and determine best practices. + Coordinate with other IT groups and clients to schedule tasks required to… more
- Rocket Software (Hartford, CT)
- …in what they're doing!** **Job Description Summary:** The Professional Services Revenue Analyst is responsible for managing the global revenue stream for Rocket ... Software's Professional Services organization. As advisor to the Customer Solutions Engineering (CSE) leadership team, the Professional Services Revenue Analyst … more
- Robert Half Technology (New London, CT)
- …* Ability to manage multiple tasks and priorities efficiently. * Must possess strong customer service skills and the ability to work in a team environment. ... and recommending appropriate instructional language. * Ensure compliance with service agreements to avoid legal challenges. * Enhance system...related field. * Proven experience as a Help Desk Analyst or similar role in an IT … more
- Hartford HealthCare (Farmington, CT)
- …Service Center Director. *_Position Responsibilities:_* *Key Areas of Responsibility* *1. ** Customer Service and Consultation* | Advises and consults with ... provide business solutions which will improve the effectiveness and efficiency of service delivery to the department's customers. Business Analyst provides human… more
- Cayuse Holdings (Hartford, CT)
- …+ Incident response experience in a high energy IT environment working closely with IT Service Desk, and IT Operations support + Ability to quickly ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...time during employment. Minimum Skills: + Excellent communication and customer facing skills + Service Now administration,… more
- Hartford HealthCare (Farmington, CT)
- …operations. . Executes strong analytical and problem-solving skills with a commitment to customer service . . Experience working in and contributing to a ... identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the...production go-live. . Serve as project lead and solution analyst for customer projects as needed. .… more
- J&J Family of Companies (Hartford, CT)
- …Sales & Distribution Module + Understanding of the end-to-end Supply Chain and/or Customer Service /Support + Solid ability to collaborate with and influence ... Senior Analyst , BPO Order to Cash - 2406188912W **Description**...for future transformation of our distribution capabilities for the customer . This project will lay the groundwork for the… more
- The Hartford (Hartford, CT)
- …+ Bachelor's degree or equivalent experience preferred. + 1+ years of customer service and administrative operations experience. + Knowledge of underwriting ... UW Analyst - UO09CN We're determined to make a...to drive growth, profitability and retention while providing excellent service within established performance standards and priorities. Responsibilities: +… more
- Humana (Hartford, CT)
- …with more than 2,000 physicians and approximately 70,000 Medicare fee-for- service beneficiaries. Additionally, DVACO currently holds performance-based contracts with ... DVACO's total number of beneficiaries to over 200,000. The Financial Analyst _(Actuarial Focus)_ will be responsible for interpreting data, leveraging analytical… more