- Teleperformance USA (CT)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Wheeler Clinic (Bristol, CT)
- …improves health, recovery and growth at all stages of life. POSITION SUMMARY The call center Program Supervisor , in conjunction with management, provides ... leadership in the call center to ensure that the program...supervisor will be responsible for overseeing the day-to-day operations of the program. The supervisor will… more
- Ryder System (Hartford, CT)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Interstate Waste Services, Inc. (Danbury, CT)
- …**Essential Job Summary:** IWS is looking for an experienced Customer Service CALL CENTER Representative for their Danbury location. Bi-Lingual Portuguese ... speaking is a huge plus . **PLEASE HAVE CALL CENTER ** or RECEPTIONIST EXPERIENCE with taking...growing customer service team. Reporting to the Customer Service Supervisor , the purpose of this position is to be… more
- Lowe's (East Hartford, CT)
- …responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's ... projects and relationship management of the third-party logistics operated Bulk Distribution Center . The Supervisor is responsible for resolving store claims,… more
- Fairfield University (Fairfield, CT)
- …and researchers in the development of lab specific SOPs for standard lab operations and experimental procedures + Review protocols for laboratory operations and ... research involving regulated or specific hazardous components including operations involving biological, highly toxic or reactive materials and determine and… more
- TTEC (Hartford, CT)
- …cause + Prior experience generating Standard Operating Procedures and Process Flows + Call Center Operations Management experience is preferred + Supportive ... potential has a place here with TTEC's award-winning employment experience. As a Supervisor , Helpdesk-Service Desktop working remotely in the US, you'll be a part of… more
- Amentum (East Hartford, CT)
- …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations . Amentum provides all required job training ... for qualified candidates. This position is an on call (casual) team member. On Call (causal)...interior and exterior) reporting any concerns to the Site Supervisor to manage. + Assist the Site Supervisor… more
- Cardinal Health (Hartford, CT)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- Cardinal Health (Hartford, CT)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- Hartford HealthCare (Willimantic, CT)
- …you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health ... accessible services. *Job Summary* Under the supervision of the Facilities Manager, the Supervisor of Facilities will oversee the Facilities team in the day-to-day … more
- Eversource Energy (Shelton, CT)
- …his/her jurisdiction and other internal groups\. + The position requires system\-wide on\- call responsibilities\. + At the Senior Supervisor level, in addition ... for work visas for this position\. Eversource is looking for a **Senior Supervisor , Construction Services, Transmission** in **Hartford, CT** \. In this role you… more
- TTEC (Hartford, CT)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Fresenius Medical Center (New Haven, CT)
- …procedures, assess response and make appropriate adjustments as directed by supervisor or physician. This individual will assess patient and document findings, ... quality improvement activities that enhance patient care outcomes and facility operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... quality improvement activities that enhance patient care outcomes and facility operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are… more
- Cardinal Health (Hartford, CT)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is...quality + Previous experience being able to achieve daily call center metrics including but not limited… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized,… more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Eversource Energy (East Berlin, CT)
- …cross jurisdictional lines\. Serves as switching director as assigned by System Operations Center Manager\. Plans, coordinates, directs and supervises switching ... cross jurisdictional lines\. Serves as switching director as assigned by System Operations Center Manager\. PRIMARY DUTIES ## 1\.Monitors, operates and maintains… more
- Masonicare (Mystic, CT)
- …Break down and Set ups for events and meetings, as requested. + Provides first call response to assist resident with facility issues that may arise. Responds to fire ... information to pertinent staff. + Conducts preventative rounds of buildings, plant operations equipment, and premises at MAM to prevent fire, thefts, vandalism and… more