- Insight Global (Stamford, CT)
- Job Description Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be ... the Digital Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be joining a team comprised of program… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations...identifies systemic quality problems. Uses data from call observations to create quality improvement action… more
- TD Bank (Stamford, CT)
- …team-oriented environment with the opportunity for advancement within the organization. The Analyst Sales & Trading provides quality , efficient and specialized ... Research business is looking to hire a Commission Management Analyst in the CT/NY area. The successful candidate will...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- Hartford HealthCare (Farmington, CT)
- …design issues or conflicts and assist with the resolution. . "On Call " responsibilities as required. . The Position will focus on Optimization Projects ... & system Upgrades. The Analyst will work closely with our Heart & Vascular...Presentation skills. . Prioritization skills. . Process improvement and quality skills. . Interpersonal skills. . Organization skills. .… more
- Deloitte (Stamford, CT)
- …to work in a collaborative environment? As an experienced Epic Optime and Anesthesia Analyst you will have the ability to share new ideas and collaborate on projects ... delivery. Work you'll do/Responsibilities As a Project Delivery Senior Analyst (PDSA) at Deloitte, you will work within an...technical guidance to team members, as needed. + Provide on- call support and resolve incidents reported by adhering to… more
- Robert Half Technology (North Haven, CT)
- Description We are looking for an experienced Business Analyst to join our team on a long-term contract basis in North Haven, Connecticut. This role is ideal for ... states and propose actionable strategies. * Work closely with call center teams to understand customer service workflows and...Monitor and track project progress, ensuring timely delivery and quality outcomes. * Stay updated on industry trends and… more
- Devereux Advanced Behavioral Health (Washington, CT)
- …24 vacation days (increases with years of service) + 8 sick days + Quality low cost benefits (you can view our plans by visiting https://benefits.devereux.org) + ... dynamic team. The selected candidate will foster Devereux's mission and values of quality care as well as providing top-notch and individualized therapeutic care for… more
- Serco (New London, CT)
- …on your expertise, Serco has a wonderful opportunity for you! The **Logistics Analyst ** will be on a dynamic team, supporting Team Submarine COLUMBIA Program Office ... support of submarines, vendor support of submarines, logistical support, quality assurance (SUBSAFE), and post-delivery submarine certifications and test programs.… more
- Deloitte (Hartford, CT)
- …wants to work in a collaborative environment? As an experienced Ambulatory Products Senior Analyst you will have the ability to share new ideas and collaborate on ... root cause analysis to reduce the inflow of the recurring issues. + Provide on- call support for incidents of different priorities reported by end users and escalate… more
- Hartford HealthCare (Farmington, CT)
- …design issues or conflicts and assist with the resolution. . "On Call " responsibilities as required. . The Position will focus on Optimization Projects ... skills. . Presentation skills. . Prioritization skills. . Process improvement and quality skills. . Interpersonal skills. . Organization skills. . Ability to train… more
- Nuvance Health (Danbury, CT)
- …identify business needs and develop suitable technical solutions This is a mid-level analyst position and supports a larger application team under the supervision of ... & logic to resolve problems, prevent recurrence & ensure continuity. Takes remote call for off-shift, weekends & holidays as assigned 6. Participates in the… more
- Evolent (Hartford, CT)
- …cost and use trends, and estimate Evolent's ability to reduce costs and improve quality . + Develop models to quantify and articulate value of new and existing ... speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly… more
- Eversource Energy (East Berlin, CT)
- …Customer Service organization and will work closely with the IT teams and call centers\. Together, the Digital teams build, deploy and support customer facing ... to the production environment + Assist with developing best practices around quality assurance and process management + Collaborate with others for solutions and/or… more
- The Cigna Group (Bloomfield, CT)
- The job profile for this position is Proposal Support Analyst , which is a Band 2 Senior Contributor Career Track Role. **Excited to grow your career?** We value our ... he/she also ensures the final product is of high quality , depicts Cigna's value proposition, and resonates with our...Manage the proposal process, in conjunction with assigned Presale Analyst , from initial proposal receipt to construction of the… more
- Highmark Health (Hartford, CT)
- …Java Developer, DB2, Cogno, PEGA, Enterprise Architect(SCEA), Project Management, Certified Quality Analyst (CQA), Scrum Master Certification, Lean/Six Sigma ... complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team… more
- Otis Elevator Company (Farmington, CT)
- …by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, ... support product management activities. The activities include supporting PO/Business analyst (BA) with application requirements sessions; helping organize PI… more
- Serco (Groton, CT)
- …a wonderful opportunity for you! As the Material Diversions and Electrical Materials Analyst , you will be on a dynamic team providing technical and programmatic ... continuous improvement initiatives. + Work closely with engineering, production, quality assurance, and other relevant departments to implement improvement… more
- Serco (CT)
- …support of submarines, vendor support of submarines, logistical support, quality assurance (SUBSAFE), and post-delivery submarine certifications and test programs. ... to CLB Class serial production. + Serve as support analyst for shipyard manufacturing throughput and earnings velocity. +...accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1.… more
- General Motors (Hartford, CT)
- …any forum, tailoring delivery to a wide range of stakeholder levels from analyst to senior executive. + Apply advanced modeling and analytics techniques to optimize ... manage multiple tasks and projects at once without sacrificing quality . **What Can Give You a Competitive Advantage (Preferred...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more