- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Middletown, CT)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Conduent (CT)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- RTX Corporation (Middletown, CT)
- …Collins, engine center team and the P&W quality organization. + Manage the customer relationship to ensure we provide seamless service . + Ensure customer ... as a Quality leader for the organization, P&W customers, Engineering, Customer Support, Procurement, IPMT and other functional disciplines while leading a team… more
- Prysmian (Willimantic, CT)
- …implement a unified quality strategy across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional ... relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, customer… more
- The Cigna Group (Bloomfield, CT)
- **Position Scope** The purpose of this position is to support the Quality Management Program through multiple clinical, service and operational activities by ... and by supporting activities to measure clinical programs and service processes and outcomes. This position is a Cigna...quality components of state regulatory audits related to customer experience. This position reports to the Quality… more
- RTX Corporation (Hartford, CT)
- … Management Systems (QMS). This person will engage directly with the Quality organization to understand customer requirements, identify, and develop solutions ... and reliability. - Ensure production applications meet agreed upon service level expectations. - Lead and support projects using...and 10+ years of experience in Information Technology and/or Quality that includes experience in a customer … more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (West Hartford, CT)
- …reports, and present findings to management. - Investigate and resolve nonconformities, customer complaints, and product quality issues. - Develop, implement, ... Job Description Insight Global is seeking a Quality Supervisor to join a manufacturing company based...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Manulife (CT)
- …Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a ... primary responsibility for this role is to deliver superior customer service to clients while answering calls...Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties… more
- Otis Elevator Company (Farmington, CT)
- …and planning. You'll gain exposure to system design, business analysis, and enterprise-level customer service innovation globally. Apply today to join us and ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service ...we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would… more
- UKG (Hartford, CT)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- TruGreen (Danbury, CT)
- …"a great place to work!" **Position Overview** Provides quality and timely service to the customer through the recruitment, training, and supervision of a ... retention through exceeding customer expectations. **Responsibilities** + Evaluates the quality of service provided to customers and develops procedures to… more
- Philips (Stamford, CT)
- …planning or S&OE considered a plus. + Your skills include strategic customer collaboration, customer service management, cross-functional project leadership, ... to key customer accounts, driving joint improvement plans that enhance service , cost, and inventory performance. + Lead digital and Lean transformation efforts,… more
- Monro Muffler/Brake (Winsted, CT)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Otis Elevator Company (East Hartford, CT)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Otis Elevator Company (Farmington, CT)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... truly international, talent driven company that values Safety, Ethics, Quality , Innovation and Employee Opportunity? Otis Elevator Company is...is on the lookout for an enthusiastic Manager, Field Service System to become a part of the Field… more
- Philips (Stamford, CT)
- …business within an assigned geographical area (Stanford and South Bay). The Field Service Engineer 2 will be responsible for customer relationship management ... through the effective use of technical knowledge to install, troubleshoot, service , and maintain equipment at customer sites. The Field Service Engineer 2… more
- Highmark Health (Hartford, CT)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more