- US Bank (Little Rock, AR)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Bilingual ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …well as reinforces quality and customer service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules ... and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer ...experience in supervisory or leadership position in a call/ contact center . Minimum of 3 years full-time… more
- SCRAM Systems (Little Rock, AR)
- …, with at least 4 years in a leadership role focused on contact center solutions or SaaS. * Experience with platforms like Genesys, NICE inContact, Five9, ... Summary: We are seeking an experienced, results-driven Director of Contact Center Sales to lead and scale...at client organizations. * Collaborate with Marketing, Product, and Customer Success to refine value propositions and enhance the… more
- Eliassen Group (Little Rock, AR)
- …would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + ... **Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent...on time and is signed off on by the customer . + As the primary liaison between the company… more
- Cognizant (Little Rock, AR)
- …. Experience supervising other team members . Proficiency with Microsoft Office . Experience in contact center tools such as Salesforce, Five9, etc. . ... our various wellbeing programs. **About the role:** As a Contact Center Team Lead, you will make...support and service to ensure timely response, resolution and customer satisfaction. . Provide daily/weekly/monthly service delivery KPI reports… more
- Pearl Interactive Network (Little Rock, AR)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... The **Seasonal Contact Center Agent** is responsible for answering...Spanish) + Must have at least 6 months of customer service-related experience + Basic knowledge Microsoft… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Frontdoor (Little Rock, AR)
- …(GED) required; and/or an equivalent combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or ... two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to...+ Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills +… more
- Biomat USA, Inc. (Little Rock, AR)
- …medicines, solutions and services in more than 110 countries and regions. ** Center Medical Specialist** ** Contact Joey @ ### or email ###@grifols.com** ... Center !** **NOTE:** Salary is based on licensure and experience **Are you looking for something different?** Did you...suitability + Build rapport with donors to ensure overall customer satisfaction + Ensure donor and staff confidentiality +… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- The ER&R Support Center Analyst will be a member of the fully...relevant experience in lieu of degree. + Experience in customer service. + Experience ... that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within spreadsheets and… more
- Meta (Little Rock, AR)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the overall contract… more
- Guardian Life (Little Rock, AR)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- Signet Jewelers (North Little Rock, AR)
- …the decision to build your career with a company that thrives on an outstanding customer experience , intense and continuous training and being able to make a ... desire to grow and ability to provide a superior customer experience . Job Requirements: + At least...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Note: For internal… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- Highmark Health (Little Rock, AR)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... Diploma or GED **Substitutions** + None **Preferred** + None ** EXPERIENCE ** **Required** + 6 months of Customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- Highmark Health (Little Rock, AR)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Verint Systems, Inc. (Little Rock, AR)
- …experience with Oracle CRM and/or ERP solutions + Enterprise application professional services experience + Contact center operations experience + ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Bank OZK (Little Rock, AR)
- …school diploma or equivalent required; bachelor's degree preferred + 3+ years call contact center management and/or leadership experience required + Proven, ... to improve the centers' ability to deliver an exceptional customer experience . + Develop plans and targets...Knowledge, Skills & Abilities + Accomplished executive with proven contact center knowledge and leadership expertise +… more
- Otsuka America Pharmaceutical Inc. (Little Rock, AR)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... **Position Summary** The Vice President, Customer Engagement Operations is a strategic leader responsible...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more