- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center operations… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource workforce and ... working with client and operations management to match staff to demand and/or reallocate task/work/call volumes. + Analyzes schedule performance, forecast accuracy,… more