- Boston Consulting Group (Chicago, IL)
- …interact with customers at all organizational and technical levels Focus on excellent customer service and user needs; willingness to go above and beyond to ... ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their...shape our strategic delivery and product approach together with senior business leaders in our Retail sector and our… more
- SHIBAURA MACHINE COMPANY AMERICA (Elk Grove Village, IL)
- …Collaborate with internal departments to support machine deliveries and ensure exceptional customer service . Lead technical sales efforts to enhance ... with a strong focus on the automotive optics and medical industry Strong customer service and relationship-building skills, with a proven track record of… more
- Wolters Kluwer (Riverwoods, IL)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... Kluwer** Enablon is seeking a ** Senior Customer Services ...connecting with colleagues. You will report to the Manager, Technical Customer Service , CP &… more
- Kelly Services (Northbrook, IL)
- ** SENIOR MANAGER, TECHNICAL OPERATIONS** **(IVD/Medical Device/Pharma)** **Location:** Northbrook, IL **Target Salary:** $150,000 - $200,000 (Base) + 20% Bonus ... **Relocation:** Assistance Provided **POSITION SUMMARY** The Senior Manager, Technical Operations, is a pivotal...and develop a team of Process Scientists, fostering a customer -centric and engaged culture. Actively support and engage in… more
- George Jon, Inc. (Chicago, IL)
- POSITION OVERVIEW The Senior Technical Services Engineer is a high-level technical role responsible for overseeing the support and upgrade activities of ... Nuix, iPro, RevealAI, Brainspace, and other leading platforms. The senior engineer plays a pivotal role in ensuring that...the-box thinking and superior problem solving skills to address customer needs + Create and edit documentation of internal… more
- ServiceNow, Inc. (Chicago, IL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems +… more
- WTW (Chicago, IL)
- …skills, with the ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service ** : Strong customer ... updated on the latest technology trends, and deliver exceptional customer service will be key to your... support, with at least 2 years in a senior or lead role. + ** Technical Skills**… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Senior Analyst, Technical Success Manager - Locations** **Why We Have This Role** ... them unlock the most value from our products and services . We understand their goals and, as trusted advisors,...build programs that drive adoption and value for the customer . + Technical Success Managers work in… more
- BMO Financial Group (Chicago, IL)
- …and collaborative individual to help accelerate the use of AI across our customer service and implementation organization. In this role, you'll lead initiatives ... + Lead the development and execution of AI initiatives that enhance service delivery, onboarding processes, and customer engagement. + Partner with… more
- Deloitte (Chicago, IL)
- Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior ) Our Deloitte Customer team empowers organizations to build deeper relationships ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Amazon (Chicago, IL)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Managed and delivered IT and Transformation ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Danaher Corporation (Chicago, IL)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Informatics Technical Specialist will be ... work to facilitate highly automated laboratory operations, and provide customized consulting services to ensure ongoing customer satisfaction. This position is… more
- Amazon (Chicago, IL)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Has led teams and/or engagements utilizing ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Trustmark (Lake Forest, IL)
- …Forest, IL and two days a week remote. Responsible for leading the technical requirements gathering and design sessions with stakeholders as it relates to software ... Translates product vision to the MSP team, disseminating knowledge, technical requirements, and design documentation. Identifies and evaluates project constraints… more
- MongoDB (Chicago, IL)
- …office. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management, Client Services or other similarly customer ... acting as the account team leader across Sales, Professional Services , Solutions Architects, etc. This role can be based...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Amazon (Chicago, IL)
- …(eg, Amazon SageMaker) and generative AI applications - Experience with technical customer -facing engagements, and strong communication skills, with attention ... significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Wolters Kluwer (Chicago, IL)
- …8 days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a multi-functional ... leads successful CDSP implementation start to finish across multiple service lines and/or locations. + Sr. CSS manages and...new innovative ways to integrate CDSP solutions in our customer partners' technical and clinical workflows +… more
- Capital One (Chicago, IL)
- Senior Software Engineer, Back End (Payment Services ) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems ... who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers...Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies +… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical… more
- Mastercard (Chicago, IL)
- …and governments realize their greatest potential._ **Title and Summary** Director/ Senior Managing Consultant, Services Business Development - Retail & ... Commerce Oveview Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction....to form and manage successful lasting client relationships. As Senior Managing Consultant, you will be instrumental in driving… more