- ADP (Schaumburg, IL)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- AGI (Naperville, IL)
- **Description** **Position Title: Customer Experience Agent ** **Compensation Range: $26.00/hr - $30.00/hr** **Department: Sales Execution** **Location: ... expanding platform for food processing facilities. **The Opportunity** The Customer Experience (CX) Agent is the front-line...the system as necessary. + Managing accounts & coordinating customer orders. + Support and collaboration with… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and out of ... for guests as required during their stay. Displaying a high level of customer service and professionalism when interacting with all guests. Entering guest issues… more
- HUB International (Des Plaines, IL)
- …and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us ... willing to invest time and energy to learn the technical aspects of our business. + Believe in integrity...recorded accurately by month end. + May provide sales support , which includes rating policies and entering policy information… more
- ServiceNow, Inc. (Chicago, IL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- USG Insurance Services, Inc. (Chicago, IL)
- … Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a ... performing job duties. + Invoicing and typing Brokerage Endorsements. + Provide the technical and administrative assistance required to support the attainment of… more
- Robert Half Technology (Libertyville, IL)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... XP, to guide project execution. * Conduct API and agent discovery to make strategic recommendations for technical... agent discovery to make strategic recommendations for technical enhancements. * Monitor project progress and address issues… more
- Deloitte (Chicago, IL)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- NTT America, Inc. (Chicago, IL)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Deloitte (Chicago, IL)
- …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
- Capgemini (Chicago, IL)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . * Identifying, debugging, and advising on system ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems *… more
- Anywhere Real Estate (Chicago, IL)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical - ability to ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...skillful hands. **This position is 100% remote and will support various markets. The preferred candidate will have CA… more
- Anywhere Real Estate (Chicago, IL)
- …to participating consumers in addition to the partnership of a certified real estate agent and support from our concierge team. This position will report into ... the design, development, and delivery of scalable, insight-driven reporting and analytics to support Anywhere Lead's operations & customer insights. + Lead and… more
- Legrand NA (Chicago, IL)
- … understanding of Lighting Fixtures and product application - Answer customer requests regarding products, budgetary pricing, and technical modifications. ... this person will be responsible for developing and maintaining key specifiers, customer relationships and connectivity, while growing market share in critical market… more
- The Hartford (Chicago, IL)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... train less experienced staff members and serves as the technical go-to person for the team and other functional...a point of contact for brokers and provide optimal customer service experience on behalf of the company +… more
- BioLife Plasma Services (Chicago, IL)
- …+ Gather, analyze, and act on customer feedback to enhance the customer journey. + Establish omnichannel support strategies to provide seamless customer ... rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe...Duties may be assigned as needed. **_DIMENSIONS AND ASPECTS_** ** Technical /Functional (Line) Expertise** + Exceptional customer service… more
- Amazon (Chicago, IL)
- …and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
- NTT America, Inc. (Chicago, IL)
- …is critical to business operations. a. Remote employees must adhere to all technical support procedures and protocols. b. Chronic remote connectivity or ... the phone or email. + Respond to and service customer calls via an inbound ACD system or emails... Performance and Issue Tracking** 1. Management monitors all technical issues and agent downtime. Consistent availability… more
- The Hartford (Chicago, IL)
- …a team that's pioneering AI-driven solutions in underwriting, claims processing, and customer service, transforming how we operate and make decisions. As part of ... days a week (Tuesday through Thursday). Responsibilities : + Support The Hartford's AI innovation strategy to identify and...Proven experience in GenAI tools such as Vertex AI/Google agent development kit, LangChain / LangGraph , RAG frameworks,… more
- Amazon (Chicago, IL)
- …and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions… more