- Insight Global (Chicago, IL)
- Job Description Insight Global is looking for a Tier I/ II Desktop Support Team to act as the first line of defense for all IT tickets and engaging in ... * Excellent Communications / Customer Service Skills * Prior experience in a Desktop Support /Helpdesk role * Experience with Financial Services/Insurance more
- Elkay (Downers Grove, IL)
- Desktop Support Technician II **_The...the standard functions of a Service Desk technician and tier 2 site support + Maintain and enable ... **to apply internally.** **Job Description** The IT Service Desk Support is responsible for providing professional and efficient onsite IT… more
- NTT DATA North America (Lemont, IL)
- …progressive experience in the field of Information Technology to include: Service Desk Support , Provide Tier I/ II system administration, contact and incident ... responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. ...and request fulfillment using ServiceNow or equivalent. + Provide Tier I/ II contact and incident resolution to… more
- Proven IT (Tinley Park, IL)
- …related field, or equivalent experience. . Minimum 7 years of IT experience at Tier II /III level, ideally within Managed IT Services environments. . Advanced ... leading complex, enterprise-scale IT projects. This role acts as a top- tier technical escalation resource, driving strategic solution design, and mentoring across… more