- TEKsystems (Coppell, TX)
- Job Summary: We are seeking a customer-focused and tech-savvy Tier 1 Help Desk Technician to provide first-level technical support to end-users. This role is ... (eg, ServiceNow, Jira, Zendesk). + Escalate unresolved issues to Tier 2/3 support teams with detailed documentation. + Assist...procedures and contribute to knowledge base documentation. Qualifications: + 1 + year of experience in a help desk or… more