- Celestica (Maple Grove, MN)
- …Grove **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 1 **SAP Short Name:** MG1 ... **Job Title:** Customer Program Manager 1 **Job Code:** MG1-OPS-CPM **Job Level:** Band 09...Level:** Band 09 **Direct/Indirect Indicator:** Indirect **Summary** For smaller customer accounts the program manager acts as… more
- Dodge Construction Network (St. Paul, MN)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Medtronic (Mounds View, MN)
- …To help bring this strategy to life, we are seeking an experienced Digital Customer Journey Manager to join our dynamic marketing team. This role will ... focus on defining and optimizing customer experiences through targeted, personalized journeys across multiple channels...Management** : Leverage marketing platforms such as Adobe Experience Manager and Adobe Target in addition to the Salesforce… more
- Trellix (St. Paul, MN)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving … more
- Cornerstone onDemand (Minneapolis, MN)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus...the CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the … more
- Amazon (Minneapolis, MN)
- …adopted cloud. Join us and help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive… more
- Cisco (Minneapolis, MN)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success...range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your… more
- WM (St. Paul, MN)
- **Job Summary** The Customer Service Manager III has overall responsibility for the Customer Service Center's operations.. Leads a team of direct reports in ... management of initiatives critical to Customer Service process and technologies that enhance agent activities...process and technologies that enhance agent activities and the customer engagement model. Works with the team to develop,… more
- Pearson (St. Paul, MN)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Rocket Software (St. Paul, MN)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- nVent (Minneapolis, MN)
- …connecting and protecting our customers with inventive electrical solutions. As a Customer Experience and Insights Manager supporting a global portfolio, your ... role will involve coordinating the entire customer journey, identifying customer issues, and leading efforts to maintain high levels of customer … more
- Acosta Group (Eden Prairie, MN)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- American Express (St. Paul, MN)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...as Card Upgrade/Cross-Sell, Lending Enrollments/Pricing, etc. As a Channel Manager owning these products, you'll have the opportunity to… more
- Sharecare (St. Paul, MN)
- …learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for ... as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare Health Data Services,… more
- Nutanix (Minneapolis, MN)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- Post Holdings Inc. (Hopkins, MN)
- …POSITION SUMMARY: The position directs and oversees the activities of the Customer Accounting and Pricing Operations teams within the Commercial Finance team. This ... such as cash receipt application, payment discrepancy reconciliation and collections, customer rebate and broker commission disbursements, pricing entry, and all… more
- ServiceNow, Inc. (Minneapolis, MN)
- …makes for great candidates. **What you get to do in this role:** As a Customer Engagement Manager , you will be responsible for managing key internal and external ... and teams, senior-level business executives and customers to provide a unique customer experience during the projects. + Provide weekly/monthly, quarterly updates to… more
- Datavant (St. Paul, MN)
- …educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization and is ... responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk… more
- HD Supply (Minneapolis, MN)
- …to meet or exceed total sales and margin plan using a company designated customer relationship manager tool. + Focuses on new account opportunities by utilizing ... Tasks, Responsibilities, and Key Accountabilities** + Manages sales and customer retention initiatives efficiently to enhance overall sales performance,… more
- Confluent (St. Paul, MN)
- …searching for an experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a Technical Account ... Manager (TAM), work with our Strategic customers in our...focus on managing a team responsible for driving post-sales customer value and technical health while supporting business goals… more