- TEKsystems (Minneapolis, MN)
- … support , outlook, ticketing system, customer service oriented, Technical support , Customer service , Help desk support , Windows 10, Desktop, ... Description Provide Help Desk support by being point of...timely manner; works with internal IT team or external technical support as needed for resolution of… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 ... The Tier 2 Technical Support Operations Analyst will be...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- GovCIO (St. Paul, MN)
- …school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to… more
- Cognizant (St. Paul, MN)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (St. Paul, MN)
- …efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **What You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support role + 6-12 months of customer service … more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- TEKsystems (St. Paul, MN)
- …passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer's desktop to ... 8am-4:30pm - they will be off Wed/Thu/Fri) The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and… more
- CompuCom (St. Paul, MN)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... and industries. They are the first point of contact for all service requests needing support for technical /IT issues involving desktop, laptop or network… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required ... resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve application, functional and technical … more
- Lumen (St. Paul, MN)
- …us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to the CS ... and portal adoption (leveraging on-demand videos and tutorials) as well as service / technical issue resolution. + Escalates issues appropriately and knows when… more
- Target (Minneapolis, MN)
- …time due to business needs._ **About You** + 1-2 years of relevant technical support experience (for example, service desk /help desk , desktop ... drive durable fixes and continuous improvement. **Key Responsibilities** + Provide high-level technical support to end users daily, delivering rapid, safe… more
- Xerox (St. Paul, MN)
- … workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and… more
- State of Minnesota (St. Paul, MN)
- …Skyway corridor as operational needs arise.** **Key Responsibilities:** + Provide 2nd-level technical support to Minnesota IT Services staff and business ... improved efficiency. Join our team and contribute to the enhancement of technical support services while providing exceptional assistance to our stakeholders.… more
- Amentum (Minneapolis, MN)
- …attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software troubleshooting and providing video ... great addition to our team. In addition to your technical experience, you also have exceptional customer service...Degree, and at least 1 year of IT help desk support experience + Or High school… more
- GovCIO (St. Paul, MN)
- …reporting. + Customer Experience: + Provide a professional, empathetic, and patient-focused service . + Escalate potential risks or recurring technical concerns ... High school diploma or equivalent required. + Associate degree or equivalent technical /customer service experience preferred. Experience & Skills: + Strong… more
- Capital One (Bloomington, MN)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Platform Engineer (Network Support ) Do you love building and pioneering in...through phone, hardware and software and help users engage technical resources to resolve (Help Desk ). +… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Administrative and Executive Support Manager** **Job Class: Administrative Officer** **Agency: Teachers Retirement Association** + **Job ID** : ... equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. **Job Summary** Teachers… more
- Minnesota Visiting Nurse Agency (Brooklyn Park, MN)
- …position are to meet and exceed patient expectations as it relates to front desk procedures; to act and communicate in a professional and positive manner to ... patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high… more