- Robert Half Technology (Syracuse, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Syracuse, New York. In this Contract-to-permanent position, you will play a ... Requirements * Minimum of 2 years of experience in IT support or help desk roles. * Associate degree in Information Technology, Computer Information Systems, or… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by telephone,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …Responsible for resolving Third Party pharmacy questions received from Store Systems Help Desk . + Responsible for yearly immunization configuration, reporting ... maintain the highest level of profitability. Working with the Pharmacy Business Analyst to develop reporting as needed to gain efficiencies and improve… more