- Financial Partners Credit Union (Downey, CA)
- …company objectives related to delinquency by efficiently collecting and monitoring consumer loan accounts that are over 5 days past due. This involves achieving ... resolution through up-to-date payment arrangements, repossession, extensions, legal actions, or charge-offs. Essential Responsibilities: + Delinquency Management: +… more
- TEKsystems (Pasadena, CA)
- Pay: $24/hr ($25.20/hr for bilingual) Description Overview: The Customer Experience Specialist I, is a customer service role supporting Consumer Direct Lending. The ... individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The… more
- Carrington (Anaheim, CA)
- …our amazing team and work a hybrid schedule!** The Late Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their ... loan current and/or exploring alternative solutions. Negotiate ...complex situations to a higher level Late Stage Collections Specialist . Perform all duties in accordance with the company's… more
- Carrington (Anaheim, CA)
- …a hybrid schedule working 11:00am -8:00pm EST!** The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and ... requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a...callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and… more
- PennyMac (Pasadena, CA)
- …consumer through the loan origination process after the licensed discussion with a loan officer. The Customer Experience Specialist will : + Handle the most ... homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center… more
- PennyMac (Pasadena, CA)
- …consumer through the loan origination process after the licensed discussion with a loan officer. The Customer Experience Specialist I is a key contributor to ... of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist I , is an entry level customer service role, operating in a… more
- Carrington (Anaheim, CA)
- The Foreclosure Specialist I will be responsible for monitoring activities of foreclosure vendors relative to the accuracy and timeliness of residential mortgage ... collaborates and communicates with support groups within default, to ensure optimal resolution and/or outcome. Perform all duties in accordance with the company's… more
- Wells Fargo (Pasadena, CA)
- …* Philanthropic services. * Closely held asset management. * Real estate and loan asset management. * Oil, gas and mineral management. * Legacy trust services. ... to operate within a diverse, fast-paced environment. + Strong conflict resolution skills. + Strong leadership, communication and presentation skills. + Intermediate… more
- Bank of America (Glendale, CA)
- …Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain ... has previously held the role of: + Home Service Specialist II, Lending Client Associate, Lending Client Support Manager,...to manage the full client end-to-end experience and problem resolution . + Strong written and verbal communications skills. +… more